Payments Operations Specialist

WesBanco Bank Inc.; Ann Arbor (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

WesBanco Bank Inc. in Ann Arbor, MI seeks a Payments Associate to handle payment processing across ACH, wire, and real-time channels, ensuring timely posting and accurate handling of transactions.

You will support internal customers across branches, treasury management, and corporate banking with questions about payment processing. Daily duties include processing payments, reviewing reports, balancing duties, and maintaining compliance.

Qualifications

• High school diploma or GED required.
• Experience in banking or financial institution preferred.
• Proficient with Microsoft Office products (Outlook, Word, Excel).

Responsibilities

• Ensures accurate and timely processing of payments functions.
• Collaborates with peers and leaders effectively.
• Demonstrates a willingness to change processes and technological capabilities.
• Learns new systems and processing in order to streamline and scale work.
• Performs work within customer service level expectations and key vendor processing timelines.
• Performs daily work as defined with accuracy.
• Performs transactions within associated compliance requirements.
• Analyzes transactional risk and reasonableness in accordance with bank guidelines.
• Performs balancing duties to ensure that systems are in balance and exceptions are cleared.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Organizational skills

Time management

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

WesBanco Bank Inc. in Ann Arbor, MI seeks a Payments Associate to handle payment processing across ACH, wire, and real-time channels, ensuring timely posting and accurate handling of transactions.

You will support internal customers across branches, treasury management, and corporate banking with questions about payment processing. Daily duties include processing payments, reviewing reports, balancing duties, and maintaining compliance.