Payments Operations Manager - Hybrid/Remote

Commercial Bank of California; Irvine (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Commercial Bank of California in Irvine seeks an Operations Manager to direct payment channels and ACH processing, guiding as a strategic partner to optimize operations, risk controls, and customer service. You will oversee daily processing, ensure timely work, and drive improvements across systems and processes for internal and external clients.

The role requires strong leadership, regulatory knowledge, and the ability to balance workloads in a high‑pressure environment while maintaining

Qualifications

• Excellent written and verbal communication with internal and external associates.
• Strong organizational and analytical skills with attention to detail.
• Ability to meet deadlines and manage multiple tasks under pressure.

Responsibilities

• Maintain knowledge of payment regulations (ACH, BankCard) and train staff on updates.
• Provide strategic recommendations to improve controls, products, and processes in payment channels.
• Lead and motivate teams to achieve results with accuracy in a high‑pressure environment.
• Ensure audit, risk, and other controls are in place to protect against fraud and risk exposure.
• Ensure staff comply with bank policies and maintain proper documentation and records.
• Direct standard processes to establish payment services for clients, including system maintenance and data requests.
• Oversee balancing, reconciliations, and certifications to keep timely processing.

Skills

Communication

Organizational skills

Time management

KYC/KYCC

Teamwork

Microsoft Office

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Commercial Bank of California in Irvine seeks an Operations Manager to direct payment channels and ACH processing, guiding as a strategic partner to optimize operations, risk controls, and customer service. You will oversee daily processing, ensure timely work, and drive improvements across systems and processes for internal and external clients.

The role requires strong leadership, regulatory knowledge, and the ability to balance workloads in a high‑pressure environment while maintaining