Payments Operations Lead: Data-Driven & Cross-Functional

Curve Dental, LLC; Alpharetta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

Curve Dental, LLC is seeking a Payments Operations Manager to serve as the operational backbone for Curve Pay and Flex Payments. You will own dashboards, performance reporting, and cross-functional execution to drive priorities from planning through day-to-day operations.

This role requires building scalable reporting, monitoring health and risk, and partnering with leadership to translate priorities into action across multiple teams. Strong communication and product-launch experience are a plus.

Responsibilities

• Own the operating cadence of the payments business — build and maintain dashboards and reporting that track performance across the customer lifecycle, from initial setup through renewal and expansion.
• Monitor account and business health, catch emerging risk early, and bring findings and recommendations to leadership before they're asked for.
• Drive cross-functional execution — work across sales, account management, marketing, product, and support to keep strategic priorities moving, not just announced.
• Design and continuously improve the processes, tools, and systems the payments business runs on.
• Partner closely with the Head of Payments on operational strategy — translate priorities into concrete execution plans, coordinate across teams to get them done, and drive targeted improvements to operational performance.
• Prepare business reviews, performance reporting, and leadership communications.
• Identify opportunities for improvement independently

Job description

Curve Dental, LLC is seeking a Payments Operations Manager to serve as the operational backbone for Curve Pay and Flex Payments. You will own dashboards, performance reporting, and cross-functional execution to drive priorities from planning through day-to-day operations.

This role requires building scalable reporting, monitoring health and risk, and partnering with leadership to translate priorities into action across multiple teams. Strong communication and product-launch experience are a plus.