Payments Merchant Services Business Development - Vice President

Testing Site - JPMC; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase is seeking a Merchant Services Business Development Vice President within the Payments Sales team in Palo Alto. This client-facing role partners with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities, delivering end-to-end solutions.

The role emphasizes go-to-market strategy, executive-level engagement, and collaboration across product and risk teams to shape client strategies and drive new business

Qualifications

• Five+ years in a customer-facing merchant services, acquiring, or payments role.
• Experience with strategic sales practices including buyer mapping and influence building.
• Ability to learn quickly in fast-paced environments.
• Strong verbal and written communication; able to present clearly.
• Collaborative, cross-functional work across functions and cultures.
• Familiarity with B2B payments, software, and D2C tech.

Responsibilities

• Partner with bank coverage teams and JPMorgan Payments Treasury Services to develop account plans and position end-to-end solutions.
• Lead merchant account strategy for a Payments or Bank coverage team.
• Support prospecting, meeting prep, and follow-ups; craft proposals and RFP responses.
• Coordinate with product, pricing, legal, and risk on deal structuring; handoffs to implementation.
• Conduct market and competitive research to identify trends and whitespace opportunities.
• Collaborate with Product to deliver payment solutions customized to client needs.
• Support evolution of product sets with data-driven recommendations and upgrades.
• Maintain pipeline hygiene and reporting in Salesforce; build dashboards in Excel.
• Track progress against goals; provide updates to stakeholders.
• Invest in ongoing professional development via internal/external resources.

Skills

Buyer mapping

Influence building

Customer-facing

Cross-functional collaboration

Strong communication

Payments domain knowledge

Negotiation

Strategic selling

Tools

Salesforce

Excel

Job description

Join our Payment Sales team and help shape the future of payments at JPMorgan Chase. In this role You’ll play a key role in driving business growth and delivering impactful solutions.

As a Merchant Services Business Development Vice President in the Payments Sales team, you will be an individual contributor supporting some of the most significant clients within JPMorgan Payments. In this client-facing role, you’ll partner with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities. You will develop and execute go-to-market and account plans across technology sub-verticals such as software (SaaS platforms, developer tools, cloud services, cybersecurity), direct-to-consumer technology (ecommerce brands, marketplaces, connected devices, wearables, consumer apps), and fintech (B2B platforms, payment processors, ISVs, and marketplaces). Your work will help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth, while contributing to a collaborative and high-performing team culture.

Job responsibilities

• Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions
• Lead merchant account strategy for a given Payments or Bank coverage team
• Support prospecting, meeting preparation, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical’s payment needs
• Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams
• Conduct market and competitive research to identify trends, client needs, and whitespace opportunities within each sub-vertical
• Collaborate with Product to deliver payment solutions customized to meet client needs
• Support evolution of our product sets with informed, data-supported, and actionable product/feature recommendations and upgrades
• Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed
• Track and communicate progress against goals; provide regular updates to stakeholders
• Invest in ongoing professional development through internal and external learning resources
• Travel up to 50%

Required qualifications, capabilities, and skills

• Five or more years of experience in a customer-facing merchant services, acquiring, or payments role
• Experience with strategic sales practices including buyer mapping and influence building
• Demonstrated ability to learn in new and fast-paced environments
• Strong verbal and written communication skills; able to synthesize information and present clearly
• Collaborative, team-oriented approach with ability to work across functions and cultures
• Familiarity with software, direct-to-consumer technology, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization
• Working knowledge of pricing and economics (such as interchange and assessments), risk and fraud, chargebacks, and disputes
• Experience coordinating cross-functional teams on complex sales pursuits

Preferred qualifications, capabilities, and skills

• Experience with Salesforce pipeline management and dashboard/report building in Excel
• Exposure to enterprise-level clients in the technology or fintech sector
• Understanding of go-to-market strategies for payments solutions
• Ability to adapt communication style for different audiences
• Executive presence and ability to influence senior stakeholders
• Curiosity and eagerness to learn about emerging trends in payments and technology

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.