Payments-Integrated Digital Solutions-Product Manager-Vice President

JP Morgan Chase; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Manager for Integrated Digital Solutions to own end-to-end development of embedded banking capabilities in ERP/TMS/PMS ecosystems.

You will translate customer needs into scalable product features, working with cross-functional teams to ensure successful launches and strong client experiences. You will drive strategy, gather feedback, and maintain the product backlog while partnering with controls, legal, and risk teams to ensure compliance and alignment

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Knowledge of JPMorgan Access, JPMorgan's file transmissions, JPMorgan's mixed payment file processing, JPMorgan's Treasury Services APIs, JPMorgan's Integrated Solutions Plugins.
• ERP and TMS enterprise solutions (e.g. SAP, Oracle, NetSuite, Kyriba, Yardi) and APIs.
• Strong analytical and problem-solving skills with keen attention to detail, and excellent communication and documentation abilities.
• Proficiency in Excel, PowerPoint, and project management tools (e.g. Jira, Confluence) API, JSON, and LLM tools (e.g. Microsoft CoPilot)

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Drive the development and delivery of integrated banking solutions within enterprise applications (ERP/TMS/PMS) partnering with product managers, engineers, and external stakeholders.
• Collaborate with partners and vendors to define and maintain the product roadmap for integrations, including contracts and statements of work.
• Document requirements, validate inputs/outputs, and provide clear direction to development partners and vendors.
• Conduct user research to surface client needs and translate insights into partnership strategies and roadmap priorities.
• Partner with controls, sourcing, compliance, legal, risk and third-party oversight requirements and internal review processes.
• Build relationships with cross-functional delivery partners to align on go-to-market deliverables; act as SME for integrations post-launch.
• Own and maintain a product backlog aligned with the strategic roadmap and value proposition.
• Track key success metrics: cost, features, risk posture, reliability; contribute to embedded finance strategy and scale across ecosystems.

Skills

Product management

Lifecycle management

Discovery & research

ERP & TMS knowledge

JPM platforms

Analytics & Excel

Jira/Confluence

APIs & JSON

CoPilot/LLMs

Tools

Jira

Confluence

APIs

JSON

Microsoft Copilot

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Integrated Digital Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle of embedding core banking and value-added services directly into clients' enterprise software ecosystems - including ERPs, Treasury Management Systems (TMS), and Property Management Systems (PMS). As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Drive the development and delivery of integrated banking solutions within enterprise applications (ERP/TMS/PMS) partnering closely with product managers, engineers, and external stakeholders to translate complex business needs into clear functional requirements and actionable execution milestones
• Collaborate with partners and third-party vendors to define and maintain the product roadmap for application integrations, including scoping features and functionality for contracts and statements of work
• Support the full product development lifecycle by documenting requirements, validating spring inputs (e.g. design requirements) and outputs (e.g. tested code), and providing clear direction and feedback ti development partners and vendors
• Conduct and participate in user research to surface client needs, leverage personas to identify new integration use cases, and translate insights into partnership strategies and roadmap priorities
• Partner with controls, sourcing, compliance, legal, risk and third-party oversight requirements and internal product review processes
• Builds and maintain strong relationships with cross functional delivery partners including sales, client onboarding & services, marketing and controls to align on go-to market deliverables; serve as subject matter expert for integrations and partnerships post-launch
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Contribute to the strategic roadmap and commercialization strategy for embedded finance capabilities, helping shape how integrated banking solutions are positioned, launched, and scaled across the enterprise software environments

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Knowledge of how the following platforms work is required, and experience with onboarding clients to them: J.P. Morgan Access, J.P. Morgan's file transmissions, J.P. Morgan's mixed payment file processing, J.P. Morgan's Treasury Services APIs, J.P. Morgan's Integrated Solutions Plugins
• Deep knowledge of ERP and TMS enterprise solutions (e.g. SAP, Oracle, NetSuite, Kyriba, Yardi) and APIs
• Strong analytical and problem-solving skills with keen attention to detail, paired with excellent communication and documentation abilities
• Proficiency in Excel, PowerPoint, and project management tools (e.g. Jira, Confluence) API, JSON, and LLM tools (e.g. Microsoft CoPilot)

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Knowledge of how the following platforms work is required, and experience with onboarding clients to them: J.P. Morgan Access, J.P. Morgan's file transmissions, J.P. Morgan's mixed payment file processing, J.P. Morgan's Treasury Services APIs, J.P. Morgan's Integrated Solutions Plugins
• Passion for digital transformation and finance software development
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Collaborative mindset and eagerness to learn from a diverse, high-performance team
• Experience developing or working with AI agents in a treasury context is a plus
• Familiarity with Artificial Intelligence tools and agentic solutions is plus

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.