Payments Implementation Analyst: Data Mapping & Migration

FIS Management Services LLC; Milwaukee (WI); Ibrido; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

Fidelity Information Services, LLC seeks a Payments Implementation Analyst to lead data analysis, mapping, and client collaboration during system conversions. You will create data maps, run tests, and guide clients through readiness reviews and setup, helping them adopt our Payments One Debit capabilities.

The role emphasizes training customers on new systems, ensuring smooth migrations, and delivering a high-quality client experience in a hybrid work environment.

Competenze

• Bachelor’s in business or related field or equivalent experience.
• Strong customer service and client interaction skills.
• Strong analytical and problem-solving skills; ability to multitask in a fast-paced environment.
• Ability to map data and conduct data analysis for software utilization.
• Willing to train customers on new systems and procedures.

Mansioni

• Conduct data analysis, product mapping and client interviews to assess data requirements for software utilization.
• Create data maps and transaction workflow documents that show exactly how every field will be converted.
• Perform tests to ensure new, customized software meets customer specific needs.
• Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
• Training customers on new systems and procedures.

Conoscenze

Customer service

Analytical thinking

Problem solving

Multitasking

Documentation

Formazione

Bachelor’s degree in business or related field

Strumenti

Heritage WorldPay

FIS Payments One Debit

Descrizione del lavoro

Fidelity Information Services, LLC seeks a Payments Implementation Analyst to lead data analysis, mapping, and client collaboration during system conversions. You will create data maps, run tests, and guide clients through readiness reviews and setup, helping them adopt our Payments One Debit capabilities.

The role emphasizes training customers on new systems, ensuring smooth migrations, and delivering a high-quality client experience in a hybrid work environment.