Payments Fraud Investigator & Risk Mitigation

Socket.dev; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Socket.dev is seeking a Payments Fraud Analyst to review and analyze suspicious wire, ACH, check, and online banking activity. You will work with alerts from fraud systems and use investigative skills to determine legitimacy and identify fraud trends.

The role involves coordinating with customers, banking centers, and law enforcement to resolve cases, generate reports, and promote a secure customer experience in a fast-paced environment.

Qualifications

• Bachelor's degree or 1–2 years related experience.
• Ability to read, write, and present case notes clearly.
• Knowledge of fraud indicators and trends.
• Experience with case management and reporting.
• Familiarity with banking platforms and fraud systems.

Responsibilities

• Review and verify suspicious activity; contact customers or coordinate with banking centers.
• Monitor wires, ACH, checks, and debit card transactions for fraud.
• Investigate suspected or confirmed fraudulent transactions; ensure thorough case review.
• Prepare documentation and reports on suspicious activity and potential losses.
• Communicate findings to internal teams and law enforcement to aid mitigation.
• Manage incoming fraud-related communications to ensure timely resolution.
• Complete SAIRs and elder abuse reports for review by the Department Manager.
• Follow all applicable policies, laws, and procedures.

Skills

Fraud analysis

Data interpretation

Investigative skills

Communication

Discretion

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Access

Internet Explorer

Verafin

Sentinel

Microsoft Office

Excel

Job description

Socket.dev is seeking a Payments Fraud Analyst to review and analyze suspicious wire, ACH, check, and online banking activity. You will work with alerts from fraud systems and use investigative skills to determine legitimacy and identify fraud trends.

The role involves coordinating with customers, banking centers, and law enforcement to resolve cases, generate reports, and promote a secure customer experience in a fast-paced environment.