Payments BA — Agile, UAT & Clear Requirements

Toccata; Boca Raton (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Matching

Short-Term & Long-Term Disability

Weekly Lunch Stipend

Job summary

SegPay is seeking a Business Analyst to join its Product & Technology team in Florida. The role connects business stakeholders with technical teams to translate complex payment-processing needs into clear requirements, user stories, and workflows.

You'll collaborate with Product Owners, Development, and QA to define requirements through testing and implementation, while improving payment processes and data flows.

Qualifications

• Bachelor's degree or equivalent professional experience
• 3-5 years of Business Analyst experience, preferably within payments, financial services, or fintech
• Strong experience gathering and documenting business and technical requirements
• Experience creating user stories and acceptance criteria
• Experience working in an Agile environment and partnering with Product Owners
• Experience with software testing and UAT
• Strong understanding of payment workflows and financial transaction processes
• Excellent analytical, problem-solving, organizational, and communication skills

Responsibilities

• Create user stories, acceptance criteria, process flows, and functional documentation
• Partner with Product Owners to maintain and refine the product backlog
• Facilitate requirements discussions and workshops with business and technical teams
• Analyze payment and financial processes, including settlement, chargebacks, reconciliation, and fees
• Develop test plans and test cases based on business requirements
• Coordinate and support User Acceptance Testing (UAT)
• Identify, document, and help resolve defects
• Create process and data maps to support system improvements
• Assist with root-cause analysis of production issues
• Provide project updates and support training or knowledge-transfer activities

Skills

Business Analysis

Agile

User stories

Acceptance criteria

Requirements gathering

Communication

Education

Bachelor's degree

Tools

Jira

Confluence

Azure DevOps

Excel

SQL

Job description

SegPay is seeking a Business Analyst to join its Product & Technology team in Florida. The role connects business stakeholders with technical teams to translate complex payment-processing needs into clear requirements, user stories, and workflows.

You'll collaborate with Product Owners, Development, and QA to define requirements through testing and implementation, while improving payment processes and data flows.