Payment Technician

Jobgether; United States; Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly compensation: $20.00–$22.00 per

Full-time 40 hours/week

Fully remote within the United States

Day shift

No travel

Federal program exposure

Job summary

Jobgether is listing a remote Payment Technician role based in the United States. You will process Employment Network (EN) payment requests, guide organizations on payment status and policies, and support data reporting in a structured, fast-paced environment.

The ideal candidate has strong data entry, administrative support, and payment processing experience, with excellent written and verbal communication and high attention to detail.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Experience in data entry, administrative support, or payment processing is advantageous.
• Strong written and verbal communication, proofreading and editing abilities.
• Excellent organization and ability to handle multiple requests with accuracy.

Responsibilities

• Process Employment Network (EN) payment requests accurately within deadlines.
• Serve as a primary contact for ENs and related organizations for inquiries and policy questions.
• Review reimbursement and cost requests from ENs and State Vocational Rehabilitation Agencies.
• Support automated payments and maintain documentation of payment processing timelines.
• Ensure compliance with performance standards and service level agreements.
• Collect, organize, and summarize payment activity data for reports and metrics.
• Perform data entry, verification, and analysis across multiple systems.
• Provide operational support during peak payment periods.

Skills

Data entry

Administrative support

Payment processing

Written communication

Verbal communication

Organizational skills

MS Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payment Technician based in the United States.

We are seeking a detail-oriented Payment Technician to support payment operations for a federal benefits program. In this fully remote role, you will be responsible for processing Employment Network (EN) payment requests accurately, efficiently, and within established deadlines. You will serve as a key point of contact for organizations submitting payment requests, providing guidance on payment status, policies, and procedures. Your work will involve reviewing reimbursement claims, supporting automated payment activities, and ensuring compliance with established service standards. You will also contribute to reporting, data analysis, and continuous improvements in payment processing operations. This is an excellent opportunity for an organized professional who enjoys working with financial data, administrative processes, and multiple stakeholders in a structured, fast-paced environment.

Accountabilities

• Process Employment Network (EN) payment requests accurately and efficiently, ensuring all submissions are handled within required timelines.
• Serve as a knowledgeable point of contact for Employment Networks and other relevant organizations, responding to payment inquiries, status requests, policy questions, and procedural clarification needs.
• Review and evaluate reimbursement and cost requests submitted by Employment Networks and State Vocational Rehabilitation Agencies, ensuring accuracy and completeness.
• Support the development, coordination, and execution of automated payments through the program's payment processing system.
• Ensure all payment activities comply with established performance standards, operational procedures, and service level agreements.
• Provide timely updates and maintain accurate documentation to ensure payment records and processing timelines meet program requirements.
• Collect, organize, analyze, and summarize payment activity data to prepare reports and monitor operational performance metrics.
• Maintain high-quality service delivery by following established organizational standards and contributing to consistent payment processing practices.
• Perform data entry, verification, and analysis while maintaining accuracy across multiple systems.
• Provide operational support during periods of increased payment volume, helping the team maintain productivity and meet deadlines.

Requirements

• High school diploma or equivalent required; a bachelor's degree is preferred.
• Previous experience in data entry, administrative support, payment processing, or a similar role is an advantage.
• Strong written and verbal communication skills, with excellent writing, proofreading, and editing abilities.
• Outstanding organizational skills and attention to detail, with the ability to manage multiple requests and cases simultaneously.
• Ability to prioritize tasks effectively, meet strict deadlines, and maintain accuracy in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
• Comfortable navigating multiple software platforms and systems while maintaining accurate records and processing information efficiently.
• Ability to work independently, demonstrate initiative, and remain productive in a fully remote environment.
• Strong analytical and problem-solving abilities, with a customer-focused approach to handling inquiries and resolving payment-related issues.
• Must be a U.S. citizen and able to successfully pass a federal background investigation to obtain access to sensitive information.

Benefits

• Hourly compensation: $20.00–$22.00 per hour.
• Full-time employment with a consistent schedule of 40 hours per week.
• Fully remote work arrangement within the United States.
• Day-shift schedule.
• No travel required.
• Opportunity to contribute to a federal benefits program and support essential payment operations.
• Collaborative working environment with opportunities to develop administrative, financial processing, and data management skills.

Data Privacy Notice

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.