Payment Protection Processor l

SWBC

San Antonio (TX)

In loco

USD 42.000 - 56.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Competitive pay

Work/Life balance

Mentor program

401(k) retirement plan

Wellness program

Continuing education

Descrizione del lavoro

SWBC is hiring a Payment Protection Claims Processor to determine coverage, process claims payments, and support Claims Examiners. The role includes handling claim inquiries, preparing files, and coordinating with financial institutions and carriers. The ideal candidate has strong analytical and communication skills and proficiency in Word and Excel.

The position offers opportunities for growth, training, and a team-oriented environment at SWBC.

Competenze

High school diploma or equivalent is required
Some college coursework in medical terminology is preferred
Minimum two years of analytical/general office experience
Strong communication and organizational skills
Proficient in Word and Excel

Mansioni

Receives new and continuing claims, determines coverage under Payment Protection, and prepares/disburses files to Examiners.
Creates claim payments in the system and balances carrier transactions to ensure accurate payments.
Takes incoming calls from claimants, financial institutions, and carriers and documents interactions in the claims system.
Requests missing information to establish new claims from claimants and financial institutions.
Creates new template letters and updates existing ones.
Tests new account setups for ACH claim payments and updates to live systems.
Trains new Payment Protection Processor I as needed.

Conoscenze

Analytical skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Typing 40 WPM

10-key by touch

Microsoft Word

Microsoft Excel

Light lifting

Formazione

High School Diploma or equivalent

Some college coursework in medical terminology

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

SWBC is seeking a talented individual to determine coverage and establish/process Payment Protection claims, create claim payments, and provide support to Claims Examiners.

Why you’ll love this role:

In this role, you will be able to help people in their time of need by answering questions and discussing concerns with the claimants during their claims process. You will also get to work with a team that is willing to help no matter how busy they are.

Essential duties include the following:

Receives new and continuing claims submitted, determines coverage under Payment Protection, sets them up in the systems, and prepares/disburses the claim files to the Examiners.
Creates claim payments in the system, enters claim notes in the systems, maintains carrier transaction reports, and balances such for each carrier to ensure accuracy with the issuance of payments.
Takes incoming phone calls to assists claimants, financial institutions, and carriers to include documenting such within claim files and in the claims system.
Requests missing information to establish new claims from the claimants and financial institutions.
Creates new template letters and makes changes to existing.
Tests new account setups for ACH claim payment process and/or updates to live systems environments.
Trains new Payment Protection Processor I as needed.

Serious candidates will possess the minimum qualifications:

High School Diploma or equivalency.
Some college course work in medical terminology or related field preferred.
At least two (2) year analytical type general office or related experience.
Strong analytical, organizational, and detail-oriented skills.
Excellent verbal and written communication skills to interact with internal/external contacts and customers.
Able to use basic office equipment and have excellent organizational and communication skills.
Working knowledge of Microsoft Word and Excel.
Strong analytical, organizational, and detail-oriented skills.
Able to type 40 WPM accurately and know 10 key by touch.
Able to move up to 20 lbs. of files and documents.
Able to bend, stoop, and stand to perform filing duties.