Payment Posting Auditor

St. Joseph's/Candler; Savannah (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

St. Joseph's/Candler is seeking a Payment Posting Auditor to perform quality reviews of insurance and patient payments and adjustments. The role includes daily review of split bucket and primary bucket postings, OA23 and Zero Pay reports, and resolution of unapplied cash issues, with escalation to the Team Lead/Manager as needed.

The position focuses on ensuring correct posting, accurate allocations, and timely support for the cash posting team in a hospital setting.

Qualifications

• Associates degree preferred for the role.
• 3-5 years of experience in a hospital business office environment preferred.

Responsibilities

• Reviews split bucket report daily to ensure money is in appropriate bucket.
• Reviews primary bucket post payment to ensure receipts are correct as well as allocation of payments and adjustments are correct.
• Reviews Patient Accounts request for an adjustment or write off prior to being signed off by Team Lead / Manager.
• Reviews and correctly posts payments and adjustments from the OA23 and Zero Pay Reports; resolves unapplied cash issues.
• Assists with daily posting based on workload, escalates issues to team lead/manager when necessary.

Education

Associates - Preferred

3-5 Years Hospital Business Office - Preferred

Job description

• The Payment Posting Auditor will be responsible for the quality review of insurance and patient payments and adjustments. The co-worker is responsible for patient account split bucket review and adjustment review daily to ensure posted monies are in the correct insurance or self-pay bucket. They are responsible for the review and posting of the OA23 report, zero pay report, unapplied cash, and oversight of credit balances caused by prior day postings. In addition, they are responsible for first level review of adjustment or write off requests from Patient Accounts.
• Education
• Associates - Preferred
• Experience
• 3-5 Years Hospital Business Office - Preferred
• License & Certification
• None Required
• Core Job Functions
• Reviews split bucket report daily to ensure money is in appropriate bucket. Reviews primary bucket post payment to ensure receipts are correct as well as allocation of payments and adjustments are correct Reviews Patient Accounts request for an adjustment or write off prior to being signed off by Team Lead / Manager.
• Reviews and correctly posts payments and adjustments from the OA23 and Zero Pay Reports. Additionally, the co-worker is responsible for resolving unapplied cash issues.
• Offers support to other team members within cash posting area, makes informed recommendations to team members when issues arise. Assists with daily posting based on workload demands as deemed appropriate by team lead. Escalates issues to team lead / manager to ensure resolution when necessary.