Payment Poster II

University of Rochester; United States; Hybrid; USD 26,000 - 36,000; Full time

Job summary

The University of Rochester in Rochester, NY, is seeking a Financial Services Clerk to accurately post third-party and patient payments, research unidentified payments, and ensure postings to patient accounts.

Remote options are available after in-person training, with occasional on-site meetings at RTP in Gates, NY, and the position involves 40 hours per week in a full-time schedule within the Patient Financial Services department.

Qualifications

• Associate's degree in Accounting with 2 years cashiering or banking experience.
• Experience posting payments and reconciling accounts.
• Ability to communicate with PAO staff and external agencies.

Responsibilities

• Post and balance electronic payments from Medicare, Medicaid, and others.
• Process refunds and balance accounts.
• Research unidentified payments and coordinate with departments.
• Reconcile holding and offset accounts.
• Serve as liaison with agencies for payment issues.
• Transfer funds between accounts.
• Handle lockbox batches and postings.
• Scan and index batches; process self-pay and insurance refunds.

Skills

Attention to detail

Analytical skills

Communication skills

Education

Associate's degree in Accounting

2 years related cashiering or banking experience

Tools

General ledger software

Payment processing systems

Microsoft Excel

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 905 Elmgrove Rd, Rochester, New York, United States of America, 14624

Opening:

Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 500011 Patient Financial Services

Work Shift: UR - Day (United States of America)

Range: UR URCA 204 H

Compensation Range: $19.15 - $25.85

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsible for the accurate and timely posting of third party and patient payments, insurance denials and patient responsibilities to individual patient accounts. Researches unidentified payments, evaluates offsets for accuracy, balances holding accounts and creates general ledger deposits. Generates and posts refunds.

Location : Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.

ESSENTIAL FUNCTIONS

• Balances and posts electronic file payments from Medicare, Medicaid, Blue Cross, and MVP. Balances check payments, identifies discrepancies, and creates general ledger deposit receipts. Follows up on missed payment deadlines. Communicates with University Finance and Information Systems Division regarding process and problems. Evaluates offsets for accuracy, posts offsets, and records information to properly account for forward balances and completed offsets.
• Balances and posts commercial, workers compensation, no fault, and miscellaneous insurance payments. Reviews and interprets various remittances to identify and calculate the correct payment amount, patient co-pay, co-insurance, deductible, and interest total. Determines patient responsibility and applies denial codes. Analyzes and codes explanation of benefits and assigns correct rejection total and denial code. Evaluates offsets for accuracy, posts offsets, and records information to properly account for forward balances and completed offsets. Identifies when an interest payment is made and calculates amount to be credited to a general ledger account.
• Balances and posts patient payments received via live check, online banking, credit card or through the lockbox. Researches and determines applicable visit for posting based on transaction type.
• Researches and solves unidentified payments received with inadequate documentation for posting. Contacts hospital departments and insurance companies to inquire where payment should be applied. Communicates with Patient Accounts Office (PAO) staff regarding duplicate or erroneous payments and adjustment or indexing issues.
• Reconciles, validates, and balances individual holding and offset accounts. Verifies and generates refunds to insurance companies if payment received in error.
• Acts as liaison between PAO and Medicare/Medicaid/Blue Cross/MVP agencies concerning duplicate, insufficient, missing or erroneous payments. Creates and sends notices of adjustments on incorrect payments. Answers inquiries from PAO personnel concerning payments and rejections.
• Transfers insurance and patient monies between proper accounts and insurance levels. Transfers payments to/from appropriate University/Hospital general ledger accounts.
• Sorts lockbox batches and correspondence only items. Accounts for all lockbox batches and notifies Supervisor of any problems. Breaks down large remittances into smaller batches and balances to payment total. Reviews and processes correspondence according to department procedures.
• Scans, pre-works, and indexes batches. Posts self pay refunds, insurance refunds, and accounting office adjustments.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

Associate's degree in Accounting and 2 years related cashiering or banking experience required Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, nation