Payment Poster

Georgia Eye Institute, Inc.; Richmond Hill (GA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Georgia Eye Institute, Inc. in Richmond Hill, GA is seeking a Payment Poster for a full-time, hybrid-remote role.

You will post payments, adjustments, and denials to patient accounts in our practice management system, ensuring accuracy and timely updates within the revenue cycle. The ideal candidate has 1–2 years in medical payment posting or medical billing, knowledge of EOBs/ERA, and solid data-entry skills.

Qualifications

• Minimum of 1–2 years of experience in medical payment posting, medical billing, or a related field.
• Proficiency in practice management software, EHR, and Microsoft Office (Excel, Word, Outlook and Teams).
• Understanding of insurance explanations of benefits (EOBs), electronic remittance advice (ERA).
• Strong attention to detail and accuracy in data entry and payment posting.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• HIPAA compliance and patient confidentiality.
• Ability to identify and resolve discrepancies in payment posting.

Responsibilities

• Post all payments, adjustments, and denials to patient accounts from payers.
• Reconcile daily payments, deposits, and batches; research discrepancies.
• Identify denials and underpayments and escalate for follow-up.
• Process daily payment batches and apply to accounts.
• Update patient insurance information as needed.
• Collaborate with billing team to resolve discrepancies.
• Generate and review payment posting and reconciliation reports.
• Maintain HIPAA compliance and patient confidentiality.
• Assist with process improvements to increase efficiency.
• Support billing and collections on special projects.

Skills

Attention to detail

Communication skills

Billing procedures

Independence

Team collaboration

Data entry

Multi-tasking

Education

High school diploma or GED

Associate degree or medical billing/coding certification

Tools

Practice management software

Electronic Health Records (EHR)

Microsoft Office (Excel, Word, Outlook, Teams)

Job description

Description

Job Title: Payment Poster

Location: Richmond Hill, GA | Hybrid-Remote

Employment Type: Full-time

Reports To: Billing Manager

Department: Revenue Cycle

Job Summary:

The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in the practice management system. This role ensures that all payments from insurance companies, patients, and other third-party payers are posted promptly and accurately, contributing to the overall e?ciency of the revenue cycle. The ideal candidate will possess strong attention to detail, knowledge of medical billing procedures, and the ability to work independently in a fast-paced environment.

Responsibilities:

• Accurately post all payments, adjustments, and denials to patient accounts from insurance companies, patients, and other third-party payers.
• May be responsible for daily payment reconciliation, ensuring posted payments, deposits, and payment batches are accurately balanced while researching and resolving discrepancies as needed.
• Identify and document reasons for denials and underpayments, and escalat[e] to the appropriate billing or collections team for follow-up.
• Process daily batches of payments and ensure that all payments are applied to the correct patient accounts.
• Enter and update patient insurance information as needed, ensuring accuracy and completeness.
• Collaborate with the billing team to resolve discrepancies and provide updates on payment posting status.
• Generate and review daily, weekly, and monthly reports related to payment posting and reconciliation activities.
• Adhere to HIPAA regulations and maintain patient confidentiality at all times.
• Assist in identifying and implementing process improvements to increase the e?ciency and accuracy of payment posting.
• Provide support to the billing and collections team as needed, including assisting with special projects or tasks.

Requirements

Qualifications

• High school diploma or GED required; associate's degree or certification in medical billing/ coding preferred.
• Minimum of 1-2 years of experience in medical payment posting, medical billing, or a related field.
• Proficiency in practice management software, electronic health records (EHR), and Microsoft O?ce (Excel, Word, Outlook and Teams).
• Understanding of insurance explanation of benefits (EOBs), electronic remittance advice (ERA), and general medical billing practices.
• Strong attention to detail and accuracy in data entry and payment posting.
• Ability to manage multiple tasks and prioritize e?ectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to identify and resolve discrepancies and issues related to payment posting.
• Ability to work as part of a team and collaborate with other departments.