Payment Application Specialist, Full Time, Day Shift

Rochelle Community Hospital; Rochelle (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Rochelle Community Hospital seeks a detail‑oriented Patient Financial Services Coordinator to analyze and record daily cash and mail payments, and to support patient accounts with accuracy and courtesy.

You will answer inquiries about receivables, process payments, and assist the billing team to ensure timely posting and clear communication with patients and staff in a fast paced healthcare environment.

Qualifications

• Experience with receivable management and cash postings in healthcare preferred.
• Excellent attention to detail and accuracy in data entry and records.
• Strong verbal communication skills; bilingual skills are beneficial but not required.

Responsibilities

• Analyze and record daily cash and mail payments.
• Answer questions related to patient receivables and posted payments.
• Assist billing staff with patient accounts and inquiries in a timely manner.

Skills

Receivable management

Cash postings

Attention to detail

Initiative

Verbal communication

Bilingual helpful

Education

High School diploma

Job description

About Us

Located 25 miles south of Rockford and 75 miles west of Chicago, Rochelle Community Hospital has been a cornerstone of the Rochelle community for over a century. As a critical-access hospital, our staff provides state-of-the-art emergency care, diagnostic testing, home healthcare resources, rehabilitation, occupational health, inpatient care, and surgery, as well as a variety of other outpatient services. At Rochelle Community Hospital, quality care isn't just our job, it's our passion. We strive not only to deliver the highest quality and value to our patients, but also to our physicians and staff. As a member of our team, you can expect to work alongside our team of highly trained staff and administrators as we set out to create a higher standard of healthcare for our community.

Position Summary

Responsible and accountable directly to the Patient Financial Services Coordinator for analyzing and recording daily cash and mail payments. Answers questions related to receivables for patients coming into hospital and/or telephone calls for all patient accounts.

Education

• High School graduate.

Experience

• Previous experience working with receivable management and cash postings preferably in a healthcare setting.
• Strict attention to detail is required.
• Must be able to take initiative and responsibility for actions.
• Excellent verbal communication skills. Bilingual skills are beneficial but not required.
• Visual and hearing acuity pertinent to communication with patients, visitors and staff.
• Displays a positive attitude. Handles conflict situations effectively.
• Able to perform assigned duties as a team and independently without direct supervision.
• Able to handle multiple tasks in a fast paced environment.

Work Environment / Physical Demands

• The ideal candidate must be able to work and complete all physical requirements of the job with or without a reasonable accommodation.
• Demonstrates the ability to work accurately and effectively in oral and written directions and communication.
• Enjoys working with people and works cooperatively with other hospital staff.
• Medium Lifting, generally lifting not more than 50 lbs. maximum with assistance, with frequent lifting and/or carrying of objects weighing up to 25 lbs.