Payment Application Specialist

US Acute Care Solutions; Ohio; Remote; USD 22,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings accounts (HSA) and flex

Paid time off, vacation, sick leave, &

Paid parental leave & family support

Disability insurance

Employee assistance programs & welln​Ｗ

Job summary

US Acute Care Solutions seeks a Remote Payment Application Specialist to ensure accurate and timely payment posting by researching discrepancies between Athena and USACS systems. You will post unpostable records, communicate with payers, and support revenue cycle processes from a remote location.

Responsibilities include collaborating with the Athena team, balancing vendor accounts, posting remittances, and documenting trends to drive process improvements.

Qualifications

• Proficiency with Windows-based PC hardware and software for data analysis and reporting.
• Strict commitment to maintaining confidentiality of sensitive patient and financial information.
• Willingness to work overtime and contribute extra effort during peak periods or special projects.
• Experience with Financial Records to resolve missing payments.
• Prior experience in payment processing, revenue cycle management, or related financial operations.

Responsibilities

• Proactively collaborate with the Athena team to identify, investigate, and resolve duplicate or misrouted payment items via CRM, ensuring accurate and efficient payment processing.
• Assist in balancing and reviewing third-party collection vendor accounts to support financial reconciliation and reporting accuracy.
• Communicate effectively with payers through phone and other channels to research and obtain missing or omitted information required for payment posting.
• Review, upload and accurately post paper remittances and Electronic Remittance Advice (ERA) files from Payor Web Portals into Athena, ensuring timely and accurate account updates.
• Monitor, document and elevate emerging trends, recurring issues, or unusual payment posting challenges to support continuous process improvement.
• Accurately apply incoming unpostable and correspondence records to the correct patient accounts and claims, minimizing errors and delays in revenue recognition.
• Consistently meet or exceed production and quality targets set by management, contributing to overall departmental performance and success.

Skills

Spreadsheet apps

Overtime flexibility

Financial records

Revenue cycle management

Attention to detail

Education

High School Diploma or equivalent

Job description

Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We care about your success. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between.

The Payment Application Specialist ensures accurate and timely payment posting by thoroughly researching and resolving discrepancies between Athena and USACS systems. They process the application of unpostable and correspondence records to the appropriate patient accounts through detailed review of supporting documentation. Additionally, they collaborate closely with internal teams and external payers to maintain data integrity, optimize revenue cycle processes, and support overall financial accuracy. Location: Remote.

Responsibilities

• Proactively collaborate with the Athena team to identify, investigate, and resolve duplicate or misrouted payment items via CRM, ensuring accurate and efficient payment processing.
• Assist in balancing and reviewing third-party collection vendor accounts to support financial reconciliation and reporting accuracy.
• Communicate effectively with payers through phone and other channels to research and obtain missing or omitted information required for payment posting.
• Review, upload and accurately post paper remittances and Electronic Remittance Advice (ERA) files from Payor Web Portals into Athena, ensuring timely and accurate account updates.
• Monitor, document and elevate emerging trends, recurring issues, or unusual payment posting challenges to support continuous process improvement.
• Accurately apply incoming unpostable and correspondence records to the correct patient accounts and claims, minimizing errors and delays in revenue recognition.
• Consistently meet or exceed production and quality targets set by management, contributing to overall departmental performance and success.

Qualifications

• Proficiency with Windows-based PC hardware and software, especially spreadsheet applications for data analysis and reporting.
• Strict commitment to maintaining confidentiality of sensitive patient and financial information.
• Willingness to work overtime and contribute extra effort during peak periods or special projects.
• High School Diploma or equivalent required; Experience with Health Insurance Websites/Portals required.
• Experience with Financial Records to resolve missing payments required.
• Prior experience in payment processing, revenue cycle management, or related financial operations preferred.
• Must possess close visual acuity to perform detailed work accurately.

Hourly Rate: $16.33-$30.21

Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.

USACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees.

Benefits

• Medical, dental, and vision insurance options
• Health savings accounts (HSA) and flexible spending accounts (FSA)
• Paid time off, including vacation, sick leave, and company holidays
• Paid parental leave & family support benefits
• Short-term and long-term disability insurance
• Employee assistance programs & wellness resources

Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role.

Specific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies.