Payer Integration Specialist

Jobgether SRL; United States; Remote; USD 85,000 - 117,000; Full time

Benefits offered by this job

Healthcare coverage

Equity opportunities

401(k) plan

Monthly technology allowance

Fully remote work

Job summary

Jobgether SRL is seeking a Payer Integration Specialist based in the United States. You will connect health plans and health systems, translating payer requirements into practical implementations and automated workflows.

Collaborating with Sales, Product, Engineering, and Customer Success, you will manage integrations, troubleshoot issues, and address risks across the customer lifecycle. This remote role spans multiple teams and growth initiatives.

Qualifications

• 3+ years in a high-growth healthcare/health tech or payer ops role.
• Deep understanding of health plan structures and payer workflows.
• Hands-on experience with payer integration standards (270/271, 837).
• Familiarity with Asana and Salesforce.
• Strong project management across multiple workstreams.
• Excellent written and verbal communication.
• Analytical, proactive, and detail-oriented.

Responsibilities

• Coordinate connectivity for standard and customized integrations.
• Translate payer requirements into actionable steps, workflows, configurations.
• Serve as primary contact for health plan integration setups.
• Implement, configure, test, and troubleshoot integrations.
• Lead kickoff meetings with customers and partners.
• Maintain alignment across teams throughout the customer journey.
• Manage project plans, timelines, and deliverables.
• Address risks and data integrity in payer workflows.

Skills

Healthcare integration

Project management

Stakeholder communication

Analytical thinking

Tools

Asana

Salesforce

270/271, 837"

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payer Integration Specialist based in United States. The Payer Integration Specialist will help expand access to mental health services by enabling seamless connectivity with health plans and health systems. This role sits at the intersection of healthcare operations, technical integrations, billing, and customer implementation. You will translate complex payer requirements into practical implementation steps, automated workflows, and reliable system configurations. Working closely with internal and external stakeholders, you will help ensure eligibility, claims, and billing processes operate accurately and efficiently. The role offers the opportunity to work across Sales, Product, Engineering, Billing Operations, and Customer Success in a highly collaborative environment. You will manage integration projects, troubleshoot technical issues, and proactively address risks throughout the customer lifecycle. This is an ideal opportunity for a healthcare integration professional who enjoys solving complex problems and improving operational experiences at scale.

Accountabilities

• Coordinate with health plans and external partners to establish and maintain technical and operational connectivity for standard and customized integrations.
• Translate payer-specific requirements into clear implementation steps, workflows, configurations, and deliverables for internal teams.
• Serve as the primary point of contact for health plan integration setups, with a focus on eligibility, claims, billing, and related workflows.
• Implement, configure, test, and troubleshoot technical integrations involving health plans and health systems.
• Participate in customer and partner kickoff meetings, acting as a liaison between external stakeholders and internal technical and operational teams.
• Collaborate closely with Sales, Product, Engineering, Payer Billing Operations, Customer Success, and other teams to maintain alignment throughout the customer journey.
• Develop and manage project plans, timelines, milestones, dependencies, and deliverables to ensure integrations are completed accurately and on schedule.
• Assist with annual benefit updates and ongoing configuration changes to maintain data integrity and accurate payer workflows.
• Identify potential integration risks, investigate issues, and proactively drive problems toward resolution.
• Contribute to additional integration and operational initiatives as needed to support business growth and improve payer connectivity.

Requirements

• 3+ years of professional experience in a high-growth, fast-paced environment, preferably within healthcare, health technology, payer operations, or a related field.
• Deep understanding of health plan structures, payer operations, claims billing, utilization management, and healthcare administrative workflows.
• Hands-on experience with healthcare integration standards and workflows such as RTE 270/271, claims 837, accumulators, or comparable payer connectivity technologies.
• Familiarity with operational and project management tools such as Asana and Salesforce is preferred.
• Strong project management skills, including the ability to manage multiple workstreams, timelines, dependencies, and competing priorities.
• Exceptional written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving capabilities, with the ability to navigate ambiguity and identify practical solutions.
• Proactive, organized, and detail-oriented approach to managing integration projects and resolving issues.
• Collaborative mindset and demonstrated ability to lead, coordinate, and support multiple stakeholders across functions.
• Ability to anticipate risks, maintain accountability, and drive initiatives through to successful completion.

Benefits

• Annual base salary range of $85,000–$117,000, depending on factors including skills, qualifications, experience, and location.
• Potential eligibility for discretionary bonuses.
• Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.
• Access to coaching and therapy services.
• Equity opportunities through discretionary restricted stock units.
• Paid vacation, sick leave, and company holidays.
• Paid parental leave.
• 401(k) plan with up to 3% employer matching.
• Monthly technology allowance.
• Well-being programs, community activities, employee events, and additional perks.
• Fully remote work environment with opportunities to collaborate across multidisciplinary teams.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.