Payday Lender - Assistant Manager

PH FINANCIAL SERVICES LLC

New Orleans (LA)

On-site

USD 50,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Employee Recognition Programs

Monthly Bonus Programs

PTO Benefits

Medical, Dental, Vision Insurance

401K with Company Contribution

Company sponsored events

Job summary

A local financial service provider in New Orleans is seeking a dedicated Assistant Manager to oversee daily operations and enhance customer relationships. The ideal candidate will have a high school diploma, and experience in customer service or sales is preferred. This full-time position offers a comprehensive benefits package and various performance incentives. Come be a part of a growing team that emphasizes responsible lending and growth.

Qualifications

Previous experience in banking, financial industry, food and hospitality, or sales preferred.
Eager to learn.

Responsibilities

Handle daily operations of the branch.
Meet performance goals and metrics.
Recommend and sell financial products.

Skills

Customer service skills

Attention to detail

Sales skills

Education

High School diploma or equivalent

Job description

Overview

Join to apply for the Payday Lender - Assistant Manager role at PH FINANCIAL SERVICES LLC

As an Assistant Manager, you would have a hands-on role in dealing with customers and responsible for completing tasks associated with the branch's daily operations. You will have an active role in meeting all performance goals and metrics for the branch as defined by upper management. To do so, this position requires excellent customer service skills (both over the phone and in person), attention to details and a passion for sales. This position is responsible to help develop, assist, and participate in all marketing and collection efforts. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices.

After training, you will be expected to recommend and sell our financial products and other services to customers. You should have excellent communication skills to build strong relationships with not only our current customers, but also our potential ones. You will also help aid in executing marketing efforts within the local community to help generate sales and customer growth.

While growth is always important, so is collecting and lending in a responsible way. You'll be required to adhere to the Company's policies, procedures and all applicable federal and state regulations. You'll need to have the capabilities to maintain accurate cash controls and ensure company security procedures are executed. You must enter customer and transaction information accurately into the point of sales system and create and maintain accurate customer files with all required documentation. Perform and document collection calls and any other approved collection activities.

This position requires standing for long periods of time, lifting and carrying up to 20 lbs. Work may be performed indoors or outdoors as needed. Ability to operate a computer and point of sale system, calculator, copy machine and utilize employer's filing system. You will also be responsible for maintaining a clean and welcoming customer environment, to include vacuuming, dusting, cleaning bathrooms and windows with provided cleaning supplies.

Qualifications

High School diploma or equivalent
Previous experience in banking/financial industry, food and hospitality, or sales preferred
Eager to learn

Incentives

Employee Recognition Programs: Top Sales Rewards, Top Growth Rewards, Top Compliance & Audit Rewards, Top Praise and Review Rewards, Bravo Awards for Above & Beyond Service, Top Collections Rewards, Free Lunch Rewards
Monthly Bonus Programs: All Full-time employees have the ability to earn a monthly bonus
PTO: 5 PTO days your first year (accrued hours after 90 days), Birthday PTO, 10 Paid Holidays per year, 16 days off first year
18 PTO days after 5 years of service
Optional Benefits With a Company Contribution: Medical, Dental, Vision (Employer & Employee Paid), Long Term Disability (Employer Paid), Life / AD&D Insurance (Employer Paid up to $15K), 401K with 3% Employer Contribution
Optional Employee Paid Benefit Offers: Additional Voluntary Life Insurance, Additional LT Disability Insurance, Flexible Spending Account, Short Term Disability, Hospital, Accident, & Critical Illness Plans offered by Aflac (Employee covered)
Performance Based Annual Reviews and Merit Increase eligibility
Company sponsored events and mileage reimbursements for work travel

Seniorities