Assistant Manager - NOLA2

PH FINANCIAL SERVICES LLC; New Orleans (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Recognition Programs

Monthly Bonus Programs

PTO with birthday off

401K with employer contribution

Performance-based annual reviews

Job summary

A financial services company in New Orleans is seeking an Assistant Manager. The role involves customer service, meeting performance goals, supporting marketing efforts, and maintaining branch operations. Ideal candidates have a high school diploma and prior experience in a related field. Benefits include monthly bonuses, PTO, and health insurance options. Apply now to join a growing team!

Qualifications

• Previous experience in banking/financial industry, food and hospitality, or sales preferred.
• Eager to learn.

Responsibilities

• Assist in daily branch operations and customer service.
• Support marketing and collection efforts.
• Maintain accurate cash controls and security procedures.
• Enter and maintain customer and transaction data in the POS system; manage customer files.
• Make and document collection calls as approved.
• Maintain a clean and welcoming branch environment.

Skills

Customer service skills

Attention to detail

Sales skills

Communication skills

Education

High School diploma or equivalent

Job description

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Overview

As an Assistant Manager, you would have a hands-on role in dealing with customers and responsible for completing tasks associated with the branch's daily operations. You will have an active role in meeting all performance goals and metrics for the branch as defined by upper management. This position requires excellent customer service skills (both over the phone and in person), attention to detail, and a passion for sales. You will help develop, assist, and participate in all marketing and collection efforts. Work must comply with all federal and state regulations and adhere to company policies, procedures, and practices.

After training, you will be expected to recommend and sell our financial products and other services to customers. You should have excellent communication skills to build strong relationships with both current customers and potential ones. You will also help aid in executing marketing efforts within the local community to generate sales and customer growth.

While growth is important, so is collecting and lending in a responsible way. You will adhere to the Company's policies, procedures and all applicable federal and state regulations. You will need to maintain accurate cash controls and ensure company security procedures are executed. You must enter customer and transaction information accurately into the point of sale system and create and maintain accurate customer files with all required documentation. You will perform and document collection calls and any other approved collection activities. This position requires standing for long periods, lifting and carrying up to 20 lbs. Work may be indoors or outdoors as needed. Ability to operate a computer and POS system, calculator, copy machine and manage the employer filing system. You are also responsible for maintaining a clean and welcoming customer environment, including vacuuming, dusting, cleaning bathrooms and windows with provided cleaning supplies.

Responsibilities

• Assist in daily branch operations and customer service.
• Support marketing and collection efforts.
• Maintain accurate cash controls and security procedures.
• Enter and maintain customer and transaction data in the POS system; manage customer files.
• Make and document collection calls as approved.
• Maintain a clean and welcoming branch environment.

Qualifications

• High School diploma or equivalent
• Previous experience in banking/financial industry, food and hospitality, or sales preferred
• Eager to learn

Incentives and Benefits

• Employee Recognition Programs: Top Sales, Top Growth, Top Compliance & Audit, Top Praise and Review, Bravo Awards, Top Collections, and Free Lunch Rewards
• Monthly Bonus Programs for full-time employees
• PTO: 5 days in the first year (accrued after 90 days), birthday PTO, 10 paid holidays (16 days off in first year), 18 PTO days after 5 years
• Optional Benefits With Company Contribution: Medical, Dental, Vision, Long Term Disability, Life/AD&D (Employer Paid up to $15K), 401K with 3% Employer Contribution
• Optional Employee Paid Benefits: Voluntary Life Insurance, LT Disability Insurance, Flexible Spending Account, Short Term Disability, Hospital, Accident, and Critical Illness plans
• Other benefits: Performance-based annual reviews, company events, mileage reimbursements, Access Perks

APPLY NOW to start your journey with PH!

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other

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