Pay Clerk-Army Military Pay Office Support

Strategic Resources; Fort Drum (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Strategic Resources, Inc. (SRI) seeks a Pay Clerk to support Army Military Pay Office functions at Fort Drum, NY. The role emphasizes customer service, processing and reviewing pay documents, and ensuring accuracy in transactions with privacy compliance.

Responsibilities include handling inquiries about military pay, conducting in-processing and out-processing finance actions, and delivering timely, accurate pay processing support to service members.

Qualifications

• High school diploma; some college preferred.
• Excellent verbal and written communication skills.
• English reading and comprehension required.
• Strong organizational skills and attention to detail.
• US citizenship required; familiarity with military is preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Answer personal inquiries about military or travel pay.
• Review and process financial documents.
• Ensure documents are complete and accurate.
• Provide Unit Transmittal Letters to the section Non-Commissioned Officer.
• Conduct in-processing PCS out-processing finance transactions.
• Provide timely and accurate military pay processing services.
• Comply with Privacy Act and all applicable agency regulations on individual privacy.

Skills

Verbal and written communication

Organizational skills

Customer service

English proficiency

Military familiarity

Quality control experience

Education

High school diploma, some college preferred

Tools

Microsoft Office

PowerPoint

Excel

Word

Access

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pay Clerk-Army Military Pay Office Support

Fort Drum, NY, US

2 days ago Requisition ID: 2595

Pay Clerk – Army Military Pay Office Support

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal, military, and commercial marketplaces.

Overview: SRI provides Army Military Pay Office support in the areas of financial management services support to the United States Army . Services include general customer service support and inquiries, Soldier readiness point customer service, and finance in and out-processing . Peripheral task requirements include processing and management of voucher documents . Extension reviews include expenses as indicated on the voucher, supporting documents and travel orders to ensure service members are paid correctly . The pay clerk delivers exceptional customer service and receives, verifies required documentation, processes and tracks all pay actions/transactions, and follows up and corrects resulting rejections .

Duties and Responsibilities:

• Answer personal inquiries about military or travel pay.
• Review and process financial documents .
• Ensure financial documents are complete and accurate , returning documents that are incomplete or incorrect .
• Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer .
• Conduct in-processing PCS out-processing finance transactions .
• Provide timely and accurate military pay processing services .
• Comply with the Privacy Act and all applicable agency regulations on individual privacy .

Qualifications/Education/Skills:

• High school degree, some college preferred .
• Excellent verbal and written communications skills.
• Must speak, read, and comprehend English.
• Must possess sound organizational skills.
• Proficient in Microsoft Office - Power Point, Excel, Word, Access.
• Must possess excellent customer service skills with the ability to interact with others in a professional manner .
• Must be a US Citizen.
• Military background or familiarity with the military is preferred .
• Quality control experience preferred .