PawnbrokerSales Associate Braswell Son

Braswell & Son Pawnbrokers; Franklin (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Gym Membership

401(k) matching

Employee discounts

Flexible schedule

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Braswell & Son Pawnbrokers is seeking a Pawnbroker who enjoys talking to people and learning on the job. No pawn or jewelry background required; training will be provided. The role centers on helping customers, valuing items, and handling pawn loans with clear terms.

Base pay ranges with weekly pay and opportunities for advancement as the company grows across Tennessee and Arkansas. A friendly, team-oriented environment is emphasized, with benefits and a schedule that supports work-life balance.

Qualifications

• Ability to greet customers warmly and identify needs
• Strong communication and listening skills
• Honesty and reliability in handling money and transactions

Responsibilities

• Greet every customer and engage positively
• Ask questions to understand customer needs
• Assess items for pawn value and explain terms clearly
• Write pawn loans and process transactions
• Sell merchandise and maintain store appearance
• Protect money and merchandise and follow procedures
• Be willing to learn and advance within the company

Skills

Communication

Customer service

Reliability

Education

High school diploma or GED

Tools

POS system

Job description

Benefits:

EAP

Corporate Chaplain

Gym Membership

401(k) matching

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Come for the paycheck. Stay because you actually like it here.

Braswell & Son has been family owned since 1979. We started as one small jewelry store in Little Rock. Today we have eight stores across Arkansas and Tennessee, and we're still growing. Every person who works here helped build that.

We're looking for someone to join our team as a Pawnbroker. You do not need pawn experience. You do not need a jewelry background. If you like people and you show up ready to work, we will teach you the rest.

What you'll actually do all day

No two customers are the same, and that's the fun part.

Greet every person who walks in like you're glad they came.

Ask good questions and listen. Figure out what someone really needs.

Look at what customers bring in — gold, diamonds, watches, designer bags, tools, electronics — and learn what it's worth.

Write pawn loans. Explain the terms in plain words so nobody is confused.

Sell great merchandise to people who are excited to buy it.

Take care of the store, the money, and the merchandise you're trusted with.

One hour you're helping someone pick out an engagement ring. The next you're helping a neighbor cover a car repair. Both matter.

Why people stay

A real paycheck, every Friday. Hourly base pay you can count on, plus commission and a weekly spiff when you hit your number. Your effort shows up in your bank account.

A schedule you can plan your life around. We post schedules ahead. We are closed on major holidays.

Training that doesn't stop after week one. You'll get a coach, a written 90-day plan, and someone to ask when you don't know.

A team that has your back. Small stores, tight crews. Nobody gets left on the floor alone to figure it out.

Where this goes

This is a starting line, not a dead end. We promote from within. Our Pawnbrokers move up to Lead, Assistant Manager, and Store Manager. Some of our managers started exactly where you'd be starting.

By 2030 we plan to grow pawns to $4 million and earn 15,000 Google reviews. We need more leaders to get there. We'd rather grow them here.

Who does well here

Our best people come from everywhere — retail, restaurants, warehouses, banking, the military, and folks stepping into their first job or their second career. What they have in common:

You're honest, even when it costs you a sale.

You like talking to strangers.

You're steady. People can count on you to show up.

You want to learn something you didn't know last year.

What the job requires

18 years or older

High school diploma or GED

Able to pass a background check that meets our standards and the law

Able to stand and move for most of your shift, and lift up to 50 pounds, with or without reasonable accommodation

Comfortable learning a computer and point-of-sale system

Available for retail hours, including evenings and weekends

Spanish/English bilingual is a plus, not a requirement

Pay and benefits

Base pay: $15 - $20 per hour, (depending on experience) paid weekly by direct deposit

Weekly Commission on qualifying sales, plus a Weekly Productivity Spiff

Health / Dental / Vision / PTO / 401(k) / Employee Discount / Gym Membership / Tuition Reimbursement