Pawn Shop Sales Associate — Commission + Perks

FirstCash, Inc.; Cedartown (GA); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Voluntary options

Earned wage access

Paid vacation

Sick leave

Employee discounts

Tuition reimbursement

FirstCash Perks

401(k)

Pet insurance

Job summary

FirstCash Holdings, Inc. is seeking entry-level, full-time Retail Sales Associates for pawn store locations nationwide. The role offers $14.00 to $17.00 per hour plus an achievable commission (2–8%), with benefits such as medical, dental, vision, life, 401(k), tuition reimbursement, and paid vacation.

You will greet customers, process sales and loans, handle cash, operate POS, and maintain the sales floor. Bilingual applicants are encouraged.

Qualifications

• Must be 18 years or older with a HS diploma or GED.
• Willing to lift up to 50 pounds and stand for extended periods.
• Ability to work flexible retail hours including weekends and holidays.
• Bilingual applicants encouraged.

Responsibilities

• Greet and interact with customers to develop rapport and recommend solutions.
• Handle cash transactions and POS operations accurately.
• Maintain clean, stocked sales floor and attractive merchandise displays.
• Process sales, loans and other transactions per policy.
• Communicate clearly with customers about pawn and buy terms.
• Collaborate with teammates to deliver a positive customer experience.
• Complete required training and adhere to regulatory requirements.
• Support exterior store operations as needed.

Skills

Customer service

Cash handling

POS systems

Team player

Multi-tasking

Basic math

Education

High School Diploma or GED

Job description

Full-Time Retail Sales Associate

$14.00 – $17.00 per hour + Unlimited Commission

We’re looking for a customer‑focused Retail Sales Associate to join our team! If you enjoy helping customers, working with a variety of merchandise, and earning commission on top of your hourly rate, this role is a great fit.

Why You’ll Love Working Here

• Competitive hourly pay + commission up to 8%
• Great hours — most stores open 9AM–6PM; many closed Sundays
• Earned Wage Access available after day 2
• Employee discounts starting day one
• Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
• Vacation & Sick/Personal time based on tenure and applicable state/local requirements
• 401(k) auto‑enrollment after 6 months (age requirements apply)
• Tuition Reimbursement opportunities for eligible employees

What You'll Do

• Greet and assist customers with sales, loans, and product inquiries
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience
• Process sales and loan activity accurately while following company and regulatory guidelines
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions
• Maintain a clean, organized sales floor and merchandise displays
• Handle cash and negotiable items responsibly
• Support store operations, including basic opening/closing tasks
• Communicate clearly with customers and team members
• Complete required training and follow company policies
• Perform other duties as assigned

What We’re Looking For

• 18+ years old with a high school diploma, GED, or equivalent experience
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
• Flexible retail schedule, including weekends and holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team‑oriented mindset
• Basic math and computer skills; experience using retail checkout systems is a plus
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Commission Information

Associates can earn 2–8% commission based on individual performance. Full details are provided during the interview process.

Additional Information

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.