Patron Services & Circulation Specialist

DeKalb County; Decatur (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

DeKalb County is seeking a Library Clerk to perform routine clerical tasks and provide friendly customer service at the library circulation desk. Responsibilities include checking materials in/out, renewing items, registering patrons, and assisting with computer services.

The role requires a high school diploma or GED and at least one year of library or customer service experience; Georgia driver's license is desirable.

Qualifications

• High school diploma or GED required; one year of library or customer service experience.
• Possessing a valid Georgia driver’s license is desirable.

Responsibilities

• Performs general circulation desk duties; checks materials in/out and renews items.
• Assists patrons with locating books and publications and answers questions.
• Registers patrons for library cards and programs; updates patron information in the system.
• Collects fines and fees; handles receipts and balances cash drawers.
• Provides computer assistance and reference help for patrons using public computers and Wi‑Fi.
• Maintains the library’s appearance and supports inventory and processing tasks.
• Processes new and donated materials for addition to the collection.

Skills

Customer service

Clerical skills

Public engagement

Education

High school diploma or GED

Tools

Automated circulation system

Job description

DeKalb County is seeking a Library Clerk to perform routine clerical tasks and provide friendly customer service at the library circulation desk. Responsibilities include checking materials in/out, renewing items, registering patrons, and assisting with computer services.

The role requires a high school diploma or GED and at least one year of library or customer service experience; Georgia driver's license is desirable.