Patron Services Associate

Basalt, CO; Basalt (CO); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Competitive pay starting at $21.00 per hour

Up to 3 weeks of Personal Time Off

Health insurance coverage

Retirement contribution matching after one year

Job summary

A community-focused library is seeking a Patron Services Associate in Basalt, Colorado. This role involves providing outstanding customer service as the primary contact for patrons while managing various library tasks. Ideal candidates are energetic and service-oriented. This position offers competitive pay, health insurance, retirement contributions, and generous personal time off.

Qualifications

• Must excel at providing outstanding customer service.
• Must have a passion for helping others.

Responsibilities

• Act as the primary point of contact for patrons.
• Manage a variety of library tasks.

Skills

Outstanding customer service

Energetic

Service-oriented

Job description

The Patron Services Associate is the primary point of contact for our patrons. They must be an energetic, service-oriented individual with a passion for helping others. The Patron Services Associate must excel at providing outstanding customer service while managing a variety of library tasks.

About the job:

• Compensation:
  • Pay starts at $21.00 per hour
  • One 40 hours per week position, or two 20 hours per week positions.
  • Must be available to work in the morning, afternoon, and weekends.
• Schedule:
  • The days for this position are Saturday – Wednesday
• Earn up to 3 weeks of Personal Time Off per year for vacation
• Earn 8 hours of holiday pay for seven holidays per year
• Accrue up to 48 hours of sick leave a year
• Employee health insurance including medical, vision, and dental coverage is paid by the library ($8,436 per year benefit)
• Library matches 2% retirement contribution after one year, 3% after two years, 4% after three years, and 5% for four years and longer

About the library:

• The Basalt Library is the living room of its community and is beloved by the people who visit it. The library is known for its music events and its beautiful building. Behind the scenes, a work culture of collaboration, appreciation, and fun make this an amazing place to work.
• Basalt, named for the basaltic rock formation on Basalt Mountain, began as a railroad town and was incorporated in 1901. Basalt is a Statutory Town in Eagle and Pitkin counties in Colorado. Surrounded by wilderness, Basalt sits at the gate of the Fryingpan Valley along the Gold Medal waters of the Roaring Fork and Fryingpan Rivers in the White River National Forest at an elevation of 6,611 feet.
• The library sits on the shore of the Roaring Fork River in historic downtown Basalt.

To apply, submit a resume and cover letter to Human Resources at [e-mail]

Priority consideration will be given to applications received by July 11, 2025