Patrol Operations Coordinator: Shift Lead & Scheduling

signal-careers; Dallas (TX); On-site; USD 48,000 - 54,000; Full time

Job summary

Signal seeks a Coordinator- Patrol Operations in Dallas, TX to plan and supervise daily site activities, directing Patrol Officers and supporting the Director to ensure efficient on-site patrol services. The role requires flexible availability across shifts, weekends, and holidays, with a 40-hour full-time schedule and background check.

Strong customer service, scheduling, and security operations experience are essential.

Qualifications

• Security operations experience required.
• 2 yrs scheduling experience required.
• Customer service experience required.
• Updated resume is required.
• 21 years of age or older.
• Valid driver's license and clean driving record.
• Open availability Mon-Sun.
• Must pass background check and MVR.

Responsibilities

• Plan and coordinate daily site activities of Patrol Officers.
• Supervise operations to ensure on-site patrol services run smoothly.
• Assist the Director in managing efficiency and client satisfaction.
• Lead weekly coordinator meetings and review KPI results.
• Ensure shifts are filled at least one month in advance and approve time off.
• Maintain equipment and enforce company policies and standards.

Skills

Scheduling

Customer Service

Security operations

Experience scheduling

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Signal seeks a Coordinator- Patrol Operations in Dallas, TX to plan and supervise daily site activities, directing Patrol Officers and supporting the Director to ensure efficient on-site patrol services. The role requires flexible availability across shifts, weekends, and holidays, with a 40-hour full-time schedule and background check.

Strong customer service, scheduling, and security operations experience are essential.