Patrol Officer

Viejas Casino & Resort; Viejas (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Viejas Casino & Resort is seeking a dedicated Security Officer to protect tribal assets and provide a safe environment for guests, team members, and residents of the reservation.

Officers patrol casino grounds and tribal properties, handle incidents, and collaborate with local law enforcement. Role requires clear reporting, strong communication, and the ability to work flexible hours including weekends and holidays.

Qualifications

• Clear communication abilities and professional report writing.
• Ability to handle high-pressure security situations with composure.
• Strong observational skills and attention to detail.

Responsibilities

• Provide a safe and secure environment by patrolling casino, tribal properties, and reservation grounds.
• Warn violators of rule infractions and apprehend or expel individuals engaging in suspicious or criminal acts.
• Conduct preliminary investigations and prepare written reports; coordinate with local law enforcement.
• Escort money transfers and monitor for security breaches across the property.
• Inspect doors, windows, gates to ensure they are secure and monitor for tampering.
• Respond to emergencies, administer basic first aid, and communicate with authorities as needed.
• Regulate access to secured areas and verify ages for gaming or alcohol according to policy.
• Maintain proper documentation and incident reports; support investigations as required.

Skills

Communication skills

Crisis management

Report writing

Verbal de-escalation

Observation skills

Tools

Radio

Patrol car radio

Microsoft Office

Job description

Job Summary

Responsible for protecting tribal assets and providing a safe and secure environment for the guests, team members, and residents of the reservation. Officers patrol the grounds of the Casino, Tribal properties, and the reservation. Officers may patrol the grounds in a radio equipped patrol car, on bicycle or on foot. Warns violators of rule infractions, apprehends, or expels persons engaging in suspicious or criminal acts. Conducts preliminary investigations, prepares written reports, networks with local public safety agencies, handles medical calls, and escorts money transfers.

Job Description

• Provides a safe and secure environment for guests and team members, and resident of the reservation by patrolling buildings, parking lots, and grounds of Casino and Tribal properties, including the reservation.


• Warns violators of rule infractions, such as loitering or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts. Makes arrests as necessary. All apprehensions are turned over to law enforcement and written reports are prepared.


• Examines doors, windows, and gates to determine that they are secure.


• Inspects equipment and machinery to ascertain whether it has been tampered with.


• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.


• Observes departing personnel to guard against theft of company property.


• Controls entrance and egress to secured and restricted areas to authorize personnel.


• Checks identification of patrons to ensure that they are of proper age in accordance with applicable policies or laws/regulations to game or purchase alcohol.


• Regulates vehicle and pedestrian traffic as required (traffic control).


• Prepares reports on incidents, such as property damage, unusual occurrences, criminal activities, suspicious circumstances, medical incidents, and machine or equipment malfunctions. Assists with conducting primary investigations at crime scenes and traffic accidents. Assists law enforcement as requested.


• Reports and documents violations of regulatory functions such as Tribal Gaming Ordinance, GCR, Tribal Resolutions, Tribal Ordinances, and/or instructions, NIGC, MIC’s, Policies and Procedures, and criminal violations as defined in the California Penal Code.


• Escorts, protects, and secures monies during all transfers on and off Casino grounds as needed.


• Responds to emergency alarms associated with fire, presence of unauthorized persons, and/or critical incidences. Calls the Communication Center, notifies proper authorities, secures, and controls all tribal assets, and permits authorized persons to enter property.


• Responds and resolves guest inquiries in a timely manner.


• Performs First Aid, CPR, and AED as needed, if trained.


• Ensures that a clean, safe, hazard-free work environment is maintained.


• Adheres to all company and department policies, procedures, and standard operating guidelines.


• Performs other duties as assigned.


• Must have the ability to communicate clearly, effectively and professionally in the English language, including the ability to write reports that can be understood by the CEO, COO, General Manager, Tribal Council, legal staff, court officers, and law enforcement.


• Must have a high degree of common sense.


• Basic computer skills (Microsoft Office).


• Ability to type 20 wpm (a skills test is required).


• Basic mathematical skills, such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Ability to think quickly in an emergency.


• Ability to resolve problems as they arise and handle situations without supervision.


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


• Ability to write routine reports and correspondence.


• Ability to speak effectively before groups of guests or team members of organization.


• Ability to define problems, collect data, establish facts, and draw valid conclusions.


• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.


• Ability to multitask and work well under stress.


• Must be a self-starter and able to adjust to change.


• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Candidates must hold an active California Guard Card and a valid Firearms Permit to be considered for this position.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.