Patrol Officer

North Star Protective Services; Dallas (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

North Star Protective Services in Dallas, TX is seeking a Security Patrol Officer to help safeguard premises through regular patrols, incident response, and comprehensive reporting. The role emphasizes vigilance, customer service, and adherence to security procedures.

The position is based in the Dallas–Fort Worth area with shifts to cover day and night hours; training and certifications may be required, including weapons and security credentials where applicable.

Qualifications

• Respond to calls for service, assess incidents, and assist people in distress.
• Investigate criminal incidents and other suspicious activities.
• Patrol assigned area to detect criminal activity, traffic violations, and enforce laws.
• Intervene in civil disputes, mediating hostile situations to prevent violence.
• Maintain records of patrol activities, ensuring logs, reports and paperwork are accurately filled out.
• Apprehend violators, detain suspects when necessary.
• Promote a general awareness of safety and public service.

Responsibilities

• Conduct security patrols of assigned sites on foot or by vehicle.
• Respond to emergencies, provide first aid, and report daily activity.
• Write daily activity and incident reports for management.
• Monitor surveillance equipment and enforce property rules.
• Assist local law enforcement as needed.
• Train new staff on post procedures and tools as required.

Skills

Respond to calls

Investigate incidents

Patrol area

Intervene in disputes

Maintain records

Apprehend violators

Promote safety

Tools

Thermes

Job description

POSITION SUMMARY:

This position is based out of Dallas Fort-Worth, TX.

Pay Class:

FPI

Pay Starting at $18.00-20.00

What is a Patrol Officer?

A Security Patrol Officer ensures the safety and security of the establishment under guard. The security officer ensures that all facility areas are secured, does regular patrols, routine inspections, and monitors the premises, and logs in daily reports for management to assess. The Security Patrol Officer's role is vital for the continued performance of an establishment as it prevents crime, stealing, and other heinous acts that may severely affect a company's operations.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Security patrol officers play a crucial role in maintaining safety and security. They patrol assigned sites, on foot or using vehicles, to identify unsafe conditions, hazards, and security violations. Their responsibilities also include responding to emergencies, providing first aid, and ensuring compliance with company policies. They conduct routine patrols, monitor surveillance equipment, and enforce property management rules. Their duties extend to writing reports of daily activities and irregularities, and they often assist local law enforcement in resolving illegal activities.

• Conduct security in assigned patrol areas and ensures that any suspicious activity within given area is reported to appropriate officials.
• Enforce facility rules and procedures securing the facility and designated areas all while providing excellent customer service.
• Maintained alertness while on post.
• Delegate needs and prioritize staff response to emergency situations while maintaining accurate records of daily operations.
• Performed property protection, public safety, patrol, access control, communications, and investigation/surveillance.
• Train new employees on post on job duties, and the functions of the job apps that are needed such as Thermes, etc. when needed.

MINIMUM QUALIFICATIONS:

A great Patrol Officer will be able to act fairly, handle sensitive information, be discreet, honest, and lead by example

• Respond to calls for service, assess incidents, and assist people in distress
• Investigate criminal incidents and other suspicious activities
• Patrol assigned area to detect criminal activity, traffic violations, and enforce laws, regulations, and ordinances.
• Intervene in civil disputes, mediating hostile situations to prevent violence and disturbance.
• Maintain records of patrol activities, ensuring all logs, reports and paperwork are accurately filled out and submitted.
• Apprehend violators, detain suspects when necessary.
• Promote a general awareness of safety and public service.

LICENSES OR CERTIFICATION:

Driver’s license, social security card or birth certificate, and any other certification (guard/clearance card, applicable state/local gun/Armed Guard permit, OC permit Baton permit, CPR, First Aid.)

WORKING CONDITIONS:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
• Shift work required.
• Ability to remain on post up to four (4) consecutive hours without eating, drinking, or relieving bladder/bowels.
• Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime.

7929 Brookriver Dr Ste 170, Dallas, TX 75247

C18880501