Facility Protection Officer

North Star Protective Services; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

North Star Protective Services in Houston, TX is seeking a Facility Protection Officer to perform security duties at assigned posts, verify visitor identities, and enforce site rules. You will operate CCTV and access controls, respond to alarms, and report incidents with accurate documentation. The role requires U.S.

citizenship, English fluency, and a background check. Two years of armed security/LE experience or equivalent military service is preferred, with a valid driver’s license and the

Qualifications

• U.S. citizen status required.
• Minimum two years of armed security/LE experience or honorable service in US Armed Forces.
• Must be at least 18 years old and fluent in English.
• Able to follow post orders and enforce rules and procedures.
• Strong attention to detail and report writing skills.
• Reliable transportation and valid driver’s license.
• Able to pass background check and drug screening.
• Able to pass physical agility test if applicable.

Responsibilities

• Perform security duties at assigned posts and assist visitors with directions.
• Verify identification, issue visitor passes, and maintain logs.
• Detect and report criminal acts and enforce property rules.
• Respond to alarms and emergencies with professional conduct.
• Operate security equipment such as CCTV and access controls.
• Detain and delay unauthorized persons as needed and relay to management.

Skills

Armed security/LE experience

English fluency

Report writing

Customer service

Ability to work independently

Observation and situational awareness

Education

High School diploma or GED

DD-214 education equivalence (HS graduation/related)

60 college credits in related field

LE training course leading to LE appointment/commission

Tools

OC Spray

X-ray machines

CCTV

Firearms (where post allows)

Driver’s license

Job description

POSITION SUMMARY:

This position is based out of Houston, TX.

Pay Class:

FPI

Pay Starting at $16.00-$18.00

What is a Facility Protection Officer?

A Facility Protection Officer is a new era of security. We are changing the current stigma based around a “security guard”. Facility Protection Officers core values are Honestyand integrity.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Perform a variety of security-related duties, depending on the posts to which they are assigned. Facility Protection Officers shall answer questions and provide directions to visitors and building tenants. Typical duties include processing visitors by verifying identification, enforcing property rules and regulations, issuing visitor passes, entering and maintaining data on visitor logs or automated visitor database programs, detecting and reporting criminal acts, and ensuring visitors are presented for appropriate personnel and package screening. Additional duties include prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected.

Facility Protection Officers will be responsible for operating all types of security equipment on post, such as batons, OC Spray, X‑ray machines, magnetometers, closed circuit television (CCTV), handcuffs, and (where required by post assignment) firearms at any time while on duty.

MINIMUM QUALIFICATIONS:

• Must be a U.S. citizen
• Have a minimum of two years of Armed Security/LE experience OR 2 years of Honorable service with the US Armed Forces. (preferred)
• Be a minimum of 18 years of age; fluent in speaking, reading, comprehending and writing English due to the nature of the position.
• Ability to follow established procedures and policies. Post orders to include enforcement of client/company rules, policies, and/or regulations.
• Excellent attention to detail, good verbal and written communications, including legible report writing.
• Ability to provide quality Customer Service.
• Ability to analyze and produce course of action reporting and elevate issues to management in typical and crisis situations.
• Ability to see, hear, and smell in Order to respond to alarms and detect emergency situations.
• Reliable and have a strong work ethic.
• Reliable transportation and current Driver’s License
• Ability to work independently OR as part of a small group to resolve urgent issues, process orientated with high attention to detail and triage a problem quickly providing precise/clear information while working under minimum supervision.
• Received a High School diploma, OR received a GED, OR shows HS graduation/equivalent education on a DD-214, OR completion of 60 credit hours in related field from learning institution recognized by Dept. of Education, OR successfully graduated from a federal/state certified law enforcement education/training course that may result in a LE appointment OR commission.
• Must be able to pass a background check covering the last 10 years and pass a drug screening due to the nature of the position.
• Must be able to pass a physical agility test if applicable, complete required training and pass examination.

LICENSES OR CERTIFICATION:

Driver’s license, social security card or birth certificate, and any other certification (guard/clearance card, applicable state/local gun/Armed Guard permit, OC permit Baton permit, CPR, First Aid.)

WORKING CONDITIONS:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
• Shift work required.
• Ability to remain on post up to four (4) consecutive hours without eating, drinking, or relieving bladder/bowels.
• Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime.

7929 Brookriver Dr, Dallas, TX 75225