Patients Accounts Manager (Brooklyn)

NOBEL Women; New York (NY); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

NYC Health + Hospitals in Brooklyn is seeking a Patients Accounts Manager to oversee Billing, Denial/Follow‑Up, Cash Management, and the Correspondence Team within the Revenue Cycle.

The role emphasizes payer compliance, coordination with departments, training staff, and driving A/R reduction by resolving denials and underpayments.

Aufgaben

• Oversee Billing, Denial/Follow-Up, Cash Management, and the Correspondence Team.
• Ensure compliance with payer rules and regulations.
• Billing various payers including Medicare, Commercial, and Medicaid.
• Perform routine follow-up on Outstanding AR and Cash Management Team.
• Assign and control the workflow of a supervised unit.
• Monitor the Spv Snr HCI, Senior HCIs, and Coordinating Manager team productivity.
• Review of accounts for accuracy and completeness.
• Monitor and documenting Spv. Snr. HCI and Coordinating Manager with time/leave issues.
• Communication with other departments: Central Office, Utilization Management, Medical Records, Patient Access, Registration, etc. to resolve DNB and denial issues.
• Assist in the training and skills development of new staff and current staff as needed.
• Assignment of special projects with: UM, Managed Care, Special Audits, Rehab, Rad. Onc, HIM, Phycare, etc.
• CMS Audits Process refunds to insurance companies.
• Weekly meeting with Patient Accounts / Follow-up Manager and or Director to review the work for the week, discuss team productivity.
• Review and work appropriate accounts to maximize A/R reduction and minimize write-offs.
• Review payer denials and underpayments and work to resolution.
• Attend all necessary training sessions to effectively perform the day-to-day functions of the position.
• Perform all other duties as assigned the Director.
• Progressively discipline staff and attend to Labor issues.
• Promote a positive and pleasant attitude conducive to the workplace which enhance and further the Mission, Vision and Value Statements.
• Meet all compliance standard/requirements such as annual physical evaluation/assessments/mandatory in service and customer service.
• Demonstrate an awareness of all organization’s Safety Plans.
• Participate in Performance Improvement Activities.
• Maintain professional attire in the workplace, as well as off-site when conducting business on behalf of the NYC HealthHospitals.
• Demonstrate an acceptable level of professional development through attendance at outside and NYC HealthHospitals.
• Take all necessary actions to ensure a safe environment.
• Secure patient records to assure confidentiality of information.
• Exhibit flexibility as it pertains to work assignment, workplace site designation and tour of duty.

Jobbeschreibung

Patients Accounts Manager (Brooklyn)NYC Health + HospitalsFlatbush, NY, United States**Description**PURPOSE OF POSITION A member of the revenue cycle process, Patients Accounts Manager is responsible for overseeing all staff under the Patient Accounts Director including Billing, Denial/Follow-Up, Cash Management, and Correspondence Team. AREAS OF RESPONSIBILITIES Ensure compliance with payer rules and regulations. Billing various payers including Medicare, Commercial, and Medicaid Perform routine follow-up on Outstanding AR and Cash Management Team Assign and control the workflow of a supervised unit. Monitor the Spv Snr HCI, Senior HCIs, and Coordinating Manager team productivity. Review of accounts for accuracy and completeness. Monitor and documenting Spv. Snr. HCI and Coordinating Manager with time/leave issues. Communication with other departments: Central Office, Utilization Management, Medical Records, Patient Access, Registration, etc. to resolve DNB and denial issues Assist in the training and skills development of new staff and current staff as needed. Assignment of special projects with: UM, Managed Care, Special Audits, Rehab, Rad. Onc, HIM, Phycare, etc. CMS Audits Process refunds to insurance companies Weekly meeting with Patient Accounts / Follow-up Manager and or Director to review the work for the week, discuss team productivity. Review and work appropriate accounts to maximize A/R reduction and minimize write-offs. Review payer denials and underpayments and work to resolution. Attend all necessary training sessions to effectively perform the day-to-day functions of the position. Perform all other duties as assigned the Director Progressively discipline staff and attend to Labor issues Promote a positive and pleasant attitude conducive to the workplace which enhance and further the Mission, Vision and Value Statements. Meet all compliance standard/requirements such as annual physical evaluation/assessments/mandatory in service and customer service. Demonstrate an awareness of all organization’s Safety Plans. Participate in Performance Improvement Activities. Maintain professional attire in the workplace, as well as off-site when conducting business on behalf of the NYC HealthHospitals. Demonstrate an acceptable level of professional development through attendance at outside and NYC HealthHospitals. Take all necessary actions to ensure a safe environment. Secure patient records to assure confidentiality of information. Exhibit flexibility as it pertains to work assignment, workplace site designation and tour of duty.