Patient Transport Supervisor

University of California - Los Angeles Health; Springfield (MO); On-site; USD 65,000 - 137,000; Full time

Job summary

Unknown is seeking a Patient Transport Logistics Supervisor to oversee day-to-day operations for patient transport, lift team, and logistics. You will lead a team responsible for positioning, transferring, and transporting patients with a focus on safety and efficiency.

Responsibilities include supervising staff, training, and ensuring compliance with safety and quality standards. A strong background in acute care transportation and leadership is required.

Qualifications

• Requires minimum 5 years in an acute care hospital transportation management.
• Strong project management and staffing experience.
• Knowledge of regulations in healthcare institutions.
• Ability to lead via data and performance metrics.
• Excellent communication and teamwork.

Responsibilities

• Oversee daily staffing and workflow for Patient Transport, Lift Team, and Logistics.
• Lead daily huddles and provide real-time guidance to ensure efficiency.
• Ensure safe patient handling practices and maintain equipment standards.
• Train and onboard new hires across transport, lift, and logistics.
• Support service quality and regulatory compliance activities.

Skills

BLS certification

Dispatching experience

Patient transport experience

Body mechanics

English proficiency

Tools

CareConnect (Logistics Dashboard)

Job description

Description

As a Patient Transport Logistics Supervisor , you will oversee day-to-day operations of patient transport and lift team services, ensuring safe, efficient, and timely movement of patients across the organization. You will lead a team responsible for positioning, transferring, and transporting patients via wheelchair, bed, or gurney, including those requiring moderate to total assistance.This role plays a critical part in supporting patient flow, staff coordination, and safe patient handling practices while maintaining high service and quality standards.

Key Responsibilities

Supervision & Operations

Oversee daily staffing, assignments, and workflow for Patient Transport, Lift Team, and Logistics staffLead daily huddles and provide real-time guidance to ensure operational efficiency and service excellenceMonitor productivity and maintain accurate shift activity logs

Patient Care & Safety

Ensure safe patient handling practices, including lifting, turning, transferring, and repositioningServe as the department's

Safe Patient Handling Champion , promoting compliance and best practices

Training & Development

Train and onboard new hires across Patient Transport, Lift Team, and Logistics functionsProvide ongoing coaching and instruction to support staff performance and development

Quality & Compliance

Conduct administrative walkthroughs to ensure compliance with departmental standards and quality expectationsOversee equipment maintenance, cleaning, and disinfection protocols

Coordination & Support

Perform dispatching and clerical functions to support logistics operationsSupport decedent affairs processes with professionalism and sensitivityServe as a departmental liaison to address service concerns and support service recovery efforts

Salary Range: $31.03- $65.90 Hourly

Qualifications

Preferred

• BLS certification from the American Heart Association or Red Cross.
• Understanding of basic medical terminology and CareConnect (Logistics Dashboard)
• Dispatching experience
• Experience in patient transport, lift team, or logistics
• Ability to transport patients in medical equipment using correct body mechanics.
• Ability to follow established lift/transfer procedures in a safe and competent manner such as repetitive bending, stooping, squatting, standing, and sitting for long periods of time; andlift, push, and pull a minimum of 150lbs.
• Interpersonal skills to interact diplomatically and sensitively with patients.
• Ability to read, write, and speak in the English language.
• Maintain cooperative working relationship withco-workers and all hospital staff.
• Ability to perform basic arithmetic computations.

Required

• Requires a minimum of 5 years experience in an acute care hospital in the Transportation Department or equivalent in a management position.
• Demonstrated skill in project management, including performance of functional and operational analysis.
• Knowledge of Federal, State, and University regulations as they pertain to areas of responsibility.
• Knowledge of community and national healthcare institutions administrative practices and trends.
• Managerial skills to accomplish the many projects related to the management of the diverse areas of responsibilities.
• Ability to review and analyze information under time constraints and make prompt and appropriate decisions. Knowledge of business management principles and practices in a teaching/research health center, and skill in applying those principles to the department operation.
• People skills to foster a positive work environment to create effective liaison with areas throughout the hospital, and to interact diplomatically with the public in a high-volume public contact setting.
• Skill in organizing material and information in a systematic manner to maximize efficiency and minimize duplication effort.
• Ability to work varied hours upon short notice or report to work in the event of a disaster or staffing problems.
• Ability to work with frequent interruptions and to deal with many details within a short span of time.
• Skill in analysis, budget preparation and control. Skill in developing long and short-range goals which are compatible with the overall Medical Enterprise objectives.
• Skill in independently identifying workflow, patient flow, personnel, and procedural problems and implementing viable solutions.
• Managerial skill to direct the recruitment, selection, and discipline of subordinate personnel.
• Skill in initiating team-building techniques to create a positive work environment and organizational cohesiveness.
• Ability to assess division training needs, develop appropriate training programs using a variety of available resources.
• Ability to establish and sustain effective relationships with external agencies, professional staff, administrators, and employees.
• Detailed knowledge of current state and federal resource programs, eligibility requirements and protocols.
• Demonstrated knowledge of Staff Personnel policies and procedures.