Housekeeping Days

Aurora Health Care; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Aurora Health Care in Milwaukee is seeking a Transporter to lift and move patients and equipment throughout the facility. The role emphasizes patient comfort, safety, and timely transport within the hospital environment.

Qualifications include no formal education required and on-the-job training with a six-month BLS requirement; strong communication and customer service skills are essential. This is an on-site position offering frontline patient support.

Qualifications

• Excellent communication skills and customer service experience are required.
• Satisfactory completion in safe patient handling for transporters within one month of start date.
• Ability to assess the status of equipment to ensure safe working condition.
• Ability to assess and determine the best routes within the hospital to reach destinations.

Responsibilities

• Lifts and transports patients to and from wheelchairs, stretchers or beds using proper body mechanics.
• Transports patients to destinations and may move other items like belongings, specimens, carts, wheelchairs and equipment.
• Contacts clinical staff immediately regarding patient condition changes or equipment issues.
• Verifies patient identification with printed ticket and wristband.
• Tracks assignment initiation, completion, delay, or cancellation using electronic software.
• Collects and returns equipment to holding areas; disinfects and inspects transport equipment; reports repairs needed.
• Maintains confidentiality of patient information.

Skills

Excellent communication skills

Customer service experience

Safety in patient handling

Equipment status assessment

Hospital navigation routes

Education

No Formal Education

Job description

• Lifts and transports patients to and from wheelchairs, stretchers or beds, properly positioning and securing patient using proper body mechanics. Ensures the comfort of the patient by being attentive, offering blankets. Follows all posted precaution signs.
• Transports patients to their destinations. May also be responsible for transporting other items such as patient belongings, specimens, carts, wheelchairs and other equipment to their destinations.
• Contacts clinical staff immediately regarding changes to a patient's condition, or if an issue arises with patient's equipment during transport.
• Verifies and documents correct patient identification by comparing information from the printed ticket to ride to patient wristband.
• Using electronic software, the transporter will track when assignments are initiated, completed, delayed, or cancelled,
• Collects and returns equipment to the proper holding areas. Disinfects and inspects transport equipment before and after use. Maintains equipment and reports equipment in need of repair.
• Maintain appropriate confidentiality of patient information at all times.
• May be responsible for collection of patient equipment from soiled utility rooms.
• May be responsible for pick-up and delivery of patient medication, excluding controlled substances.

Major Responsibilities

• Lifts and transports patients to and from wheelchairs, stretchers or beds, properly positioning and securing patient using proper body mechanics. Ensures the comfort of the patient by being attentive, offering blankets. Follows all posted precaution signs.
• Transports patients to their destinations. May also be responsible for transporting other items such as patient belongings, specimens, carts, wheelchairs and other equipment to their destinations.
• Contacts clinical staff immediately regarding changes to a patient's condition, or if an issue arises with patient's equipment during transport.
• Verifies and documents correct patient identification by comparing information from the printed ticket to ride to patient wristband.
• Using electronic software, the transporter will track when assignments are initiated, completed, delayed, or cancelled,
• Collects and returns equipment to the proper holding areas. Disinfects and inspects transport equipment before and after use. Maintains equipment and reports equipment in need of repair.
• Maintain appropriate confidentiality of patient information at all times.
• May be responsible for collection of patient equipment from soiled utility rooms.
• May be responsible for pick-up and delivery of patient medication, excluding controlled substances.

Licensure, Registration, And/or Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required

• No Formal Education.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Excellent Communication Skills
• Demonstrated experience in customer service
• Satisfactory completion in safe patient handling for transporters within one month of start date.
• Ability to assess status of equipment to ensure it is in safe working condition.
• Ability to assess and determine the best routes within hospital to reach desired destinations.

Physical Requirements And Working Conditions

• Must be able to walk up to 95% of the workday.
• Must be able to sit, stand, walk, lift, squat, bent and twist at various times throughout the workday.
• Exposed to blood and body fluids, contagious diseases, biohazrardous materials and radiation hazards throughout the workday, therefore, protective clothing must be worn as necessary.
• Must be able to operate all equipment necessary to perform the job, including repetitive use of feet required in working with surgical carts.
• Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.