Patient Transport Liaison & Discharge Coordinator

Health Transportation Group UK Ltd; Norfolk (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Contractual sick pay after 12 months

Employee assistance programme

Increased holiday allowance for long j

Refer a friend scheme – Earn up to £?5

Full training for the role, induction,

Job summary

Health Transportation Group UK (HTG-UK) invites applications for a Patient Transport Liaison Officer based at James Paget Hospital in Norfolk. The role is full-time with a 40-hour week and varied shifts to support operations, discharge processes and regional transport coordination.

You will liaise with hospital teams, other healthcare professionals and transport providers to ensure smooth patient journeys, accurate records and timely discharges while upholding data protection and safeguarding

Qualifications

• Experience in non-emergency patient transport or similar industry.
• Excellent communicator with the ability to build relationships.
• Proactive and thrives in a fast-paced environment.
• Exceptional organisational skills to balance priorities and manage resources effectively.
• A compassionate professional dedicated to patient care and confidentiality.
• Confident with using technology and updating IT systems.

Responsibilities

• Be the go-to patient transport expert on-site in the Discharge Lounge and Transport Office.
• Collaborate with hospital teams to streamline patient flow and prioritise transport needs.
• Carry out risk assessments as required.
• Represent transport interests at daily bed meetings, aligning plans with critical discharge timelines.
• Maintain clear communication between wards, patient flow teams, and transport providers.
• Keep patient records accurate and secure, ensuring smooth transitions and compliance with data protection policies.
• Provide support to patients, families, and care facilities, ensuring everyone is informed and prepared for discharge journeys.

Skills

Communication

Organisational skills

Proactive

Compassion

IT skills

Driving licence

Job description

Health Transportation Group UK (HTG-UK) invites applications for a Patient Transport Liaison Officer based at James Paget Hospital in Norfolk. The role is full-time with a 40-hour week and varied shifts to support operations, discharge processes and regional transport coordination.

You will liaise with hospital teams, other healthcare professionals and transport providers to ensure smooth patient journeys, accurate records and timely discharges while upholding data protection and safeguarding