Patient Transport Lead – Evening Shift

1004 Lehigh Valley Hospital; Cedar Crest (NM); On-site; USD 52,000 - 76,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Transport Supervisor to oversee 24/7 patient transport services, ensuring quality standards, satisfaction, and adherence to policies. You will assist in resource management and performance improvement, while coordinating schedules and coaching staff to maintain high service levels.

The role requires leadership experience in healthcare operations, proficiency with EPIC transport tracking, and a commitment to patient-centered care within a major health

Qualifications

• Associate’s degree in business or healthcare or equivalent required.
• Minimum 3 years in leadership roles overseeing work processes.
• Knowledge of EPIC transport tracking and asset tracking software.

Responsibilities

• Assumes 24-hour accountability for management of patient transport services.
• Oversees patient and customer satisfaction, quality standards and performance improvement.
• Assists in management of resources and ensures compliance with policies and regulations.
• Schedules and timecards management; supports coaching and mentoring of staff.

Skills

Leadership experience

Regulatory compliance

Problem solving

Education

Associate’s Degree in business or healthcare

Bachelor’s Degree in business or healthcare

Tools

EPIC transport tracking software

Asset tracking software

Condition monitoring software

Job description

Lehigh Valley Health Network is seeking a Transport Supervisor to oversee 24/7 patient transport services, ensuring quality standards, satisfaction, and adherence to policies. You will assist in resource management and performance improvement, while coordinating schedules and coaching staff to maintain high service levels.

The role requires leadership experience in healthcare operations, proficiency with EPIC transport tracking, and a commitment to patient-centered care within a major health