Patient Transport Lead

Corewell Health Corporate; Farmington Hills (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Benefits eligibility varies by status

Job summary

Corewell Health is seeking a training/program supervisor to lead educational initiatives, manage scheduling, and support team development in Farmington Hills. The role focuses on administration, program delivery, and ensuring alignment with department standards and regulatory requirements.

The incumbent will oversee educational needs assessment, mentor staff, and coordinate across disciplines to maintain smooth operations in the absence of management, while ensuring safe equipment use and staff

Qualifications

• High School diploma or equivalent is required.

Responsibilities

• Lead, develop, and evaluate educational programs and orientation materials using adult learning principles to enhance learner competence.

Skills

Team leadership

Customer service

Mentoring

Scheduling

Education

High School diploma or equivalent

Associate's degree preferred

2 years of relevant experience

BLS Instructor certification (AHA) within 90 days

BLS certification (ARC) within 90 days

CRT-EPIC Credentialed Trainer

Upon Hire preferred

Job description

Job Summary

Provides team leadership and assists the team in training, scheduling, and workflow to ensure customers are serviced and administrative duties are completed in a timely manner. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Acts as a subject matter expert and resource for others on the team. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions

Assumes accountability for the assessment of educational needs and develops, implements, evaluates, and revises educational programs/orientation/curriculum/materials, using principles of education and adult learning to enhance learner competence. Provides direction and instruction to team members according to department standards and regulatory requirements. Assists leadership in resolving work related issues. Acts as a mentor related to open/direct communication and fosters team building and leads work teams across disciplines/departments. Supports staffing and scheduling practices including planning, and organizing day to day services of team members based on workload, patient volumes, experience, and availability. Ensures adequate, safe, and clean equipment is available for transporting of patients and staff are educated on proper use and storage. Assists in the development / data collection / analysis / action plan related to area of responsibility.

Qualifications Required

• High School Diploma or equivalent
• Preferred Associate's Degree
• 2 years of relevant experience
• Customer service environment with increasing level of responsibility
• Required CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days required
• Or CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
• CRT-EPIC Credentialed Trainer - UNKNOWN Unknown
• Upon Hire preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. We are committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people - including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities and Priority Health, a provider-sponsored health plan serving more than 1.2 million members.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Work Location & Schedule

Primary Location SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills Department Name Patient Transport - Farmington Hills Hosp Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7 a.m. to 3:30 p.m. Days Worked Variable Weekend Frequency Every other weekend