Patient Transport Dispatcher (Part-Time)

Crothall Healthcare; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking a part-time Dispatcher at MedStar Georgetown University Hospital in Washington, DC. The role requires evening availability and 24 hours per week with online applications accepted only.

Responsibilities include coordinating patient transportation dispatch, delivering quality customer service, and liaising across departments to ensure timely transport. Prior customer service experience is required for this position.

Qualifications

• Prior customer service experience is required.
• Part-time availability with evenings is required.
• Strong attention to detail and accurate data entry.

Responsibilities

• Coordinate and monitor dispatch for patient transportation requests with timely, accurate updates.
• Provide quality customer service and one-on-one attention to detail.
• Direct the activity of the transport function and transporters to ensure timely completion of tasks.
• Assign, collect and distribute pagers; monitor sign-in/out procedures.
• Act as liaison between Patient Transportation and other departments.
• Respond to issues and resolve complaints to maintain service quality.

Skills

Customer service

communication

detail orientation

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking a part-time Dispatcher at MedStar Georgetown University Hospital in Washington, DC. The role requires evening availability and 24 hours per week with online applications accepted only.

Responsibilities include coordinating patient transportation dispatch, delivering quality customer service, and liaising across departments to ensure timely transport. Prior customer service experience is required for this position.