Patient Transport Coordinator

Catholic Health; Melville (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Catholic Health in Melville, NY, is seeking a transport coordination professional to manage patient transfers, prioritize requests by urgency, and ensure safety and timely operations. The role requires coordinating with EMS, ambulette services, and payors for authorization.

Applicants should have a high school diploma (associate’s degree in healthcare preferred) and strong organizational, multitasking, and communication skills.

Qualifications

• High school diploma or equivalent required; associate’s degree in healthcare preferred.
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings is preferred.
• Strong organizational, multitasking, and computer skills are essential.
• Excellent communication and interpersonal abilities are required.

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and elevate delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Computer literacy

Education

High school diploma

Associate’s degree in healthcare

Job description

Overview

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

Overview

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace.

Job Details

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and elevate delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Requirements

• High school diploma required (Associate’s degree in healthcare preferred)
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred.
• Strong organizational, multitasking, and computer skills.
• Excellent communication and interpersonal abilities.

Salary Range

USD $20.00 - USD $29.77 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.