Patient Service Navigator

Northwell Health; New York (NY); Presencial; USD 37.000 - 39.000; Jornada completa

Descripción de la vacante

Northwell Health is seeking a patient transporter to escort patients, move materials, and support clinical staff within the hospital setting in New York City. The role involves operating transport equipment, recording movements in the tracking system, and assisting with routine clerical duties related to patient transfer.

Required is a High School Diploma or equivalent and BLS certification within three months of hire; prior hospital transport experience is preferred.

Formación

• High school diploma or equivalent required.
• BLS certification within 3 months of hire.
• Preferred hospital patient transporter experience.
• Knowledge of safety and infection control policies.

Responsabilidades

• Transport patients and escort them using elevators per procedures.
• Report changes in patient status and provide hand-off reports.
• Assist clinical staff with lifting and moving patients as needed.
• Record patient information in the transport tracking system.
• Handle IV and oxygen tanks per established procedures.

Conocimientos

Communication

Data entry

Hospital transport experience

Educación

High School Diploma or equivalent

BLS certification

Descripción del empleo

• Locations 100 East 77th Street, New York, NY, 10075, US
• Internal Posting Start Date 08/12/2026
• Internal Posting End Date 08/19/2026
• Minimum Salary/Range* 26.7569
• Maximum Salary/Range* 28.4274
• Shift Variable
• Shift Begin Time 3:00 PM
• Shift End Time 11:00 PM

Job Description

Job Description

Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties or duties related to specialty areas of assignment.

Job Responsibility

• Cleans, maintains and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.
  • Receives formal instruction/direction upon pick-up and provides formal hand-off report at destination, when not required to stay with patient.
  • Reports any changes in patient status/condition during transport.
  • Removes and reports defective equipment to supervisor.
  • Assists clinical staff with lifting and moving patients for transfer and transport.
  • Ensures I.V and oxygen tanks are handled, set-up and operating according to established procedures and orders.
  • Cleans transportation equipment according to Infection Control protocols.
• Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.
• Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives.
• Uses patient transport tracking system to record patient information; assignment acceptance and closure.
• Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.
• Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.
• Performs related duties, as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Basic Life Support (BLS) or equivalent certification within the first three (3) months from Date of Hire, required.
• Prior hospital experience, preferred.
• Demonstrated knowledge of patient transfer/transport techniques, and related body mechanics.
• Knowledge of basic related Safety and Infection Control policies and practices.
• Ability to utilize electronic technology for data input.
• Ability to communicate effectively.
• Previous experience working as a patient transporter in a hospital setting strongly preferred.

Per Diem Schedule: Variable Schedule and Shifts as needed

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Northwell Health reserves the right to amend all terms of employment.