Patient Transfer Access Center RN, 36 hours

massgeneralbrigham; Somerville (MA); On-site; USD 70,000 - 136,000; Full time

Job summary

Mass General Brigham Incorporated is seeking an Access RN to lead system-wide coordination, using clinical expertise and bed-management insights to match patients with the right site of care. The role aims to reduce transfer delays, balance patient flow, and activate standardized transfer pathways across the network.

The Access RN will work with the PTAC team and site leaders to ensure timely access, make critical triage decisions, and support cross-site patient movement as needed.

Qualifications

• Associate's Degree Nursing required.
• Bachelor's Degree Nursing preferred.
• Registered Nurse license required.
• 3+ years of experience in adult critical care and/or emergency department.

Responsibilities

• Coordinates with hospital bed management teams to support patient movement across the system.
• Elicits patient information from referring MD and outside facility nurse for triage and placement.
• Monitors notification processes for admissions and transfers, coordinating with attending physicians and house staff.
• Represents the department in daily huddles and collaborates with leadership during census updates and transfers.
• Directs patients to appropriate care pathways across diagnoses and operational situations.

Skills

Critical care

Emergency department

Independent work

Education

Associate's Degree Nursing

Bachelor's Degree Nursing

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Access RN will lead critical system-wide coordination efforts by adopting a system mindset and leveraging their clinical expertise, situational awareness, and knowledge of MGB hospital capabilities to efficiently and effectively match patients with the right site of care. This centralized role aims to ensure timely access to care, reduce transfer delays, balance patient flow, activate standardized transfer pathways, and foster close collaboration with the multidisciplinary MGB PTAC team and site-based clinical and operational leaders.

Essential Functions

• Closely coordinates with hospital bed management teams in the MGB Capacity Center to support patient movement and placement across the system.
• Elicits patient information from the referring MD and the outside facility nurse to allow appropriate patient triage and placement. Follows admission using the Transfer matrix and alternative pathways based on bed availability in collaboration with patient access services to appropriate beds based on bed availability and triage information. Collaborates with off-shift nurse administrators regarding ED, procedures, and inpatient arrivals.
• Monitors the notification process for inpatient responding clinicians, appropriate documents, including data collection, IPASS expect notes, transfer modules, emails, code activations, and reporting to senior leadership. Access nurses notify the team and inpatient service of admissions via email to attending physicians; expect a note to be placed for house staff, and collaborate with the referring physician to callback for specific information.
• Serves as a department representative and consults with appropriate administrators, patient care unit leadership, procedural unit leadership, and access services during the extreme census-updates physicians and transferring facilities on bed availability. Attend daily huddles and represent the PTAC.
• Responsible for making critical decisions on directing patients to the appropriate care pathway across various diagnoses, clinical scenarios, and operationally challenging situations.
• Identifies patients who are safe and appropriate for standardized transfer pathways that avoid the ED and/or reduce the load on inpatient bed capacity at MGB hospitals. Coordinate these transfers with hospital-based and other MGB asset-based physicians, nurses, and capacity leaders.

Qualifications

Education

• Associate's Degree Nursing required
• Bachelor's Degree Nursing preferred

Licenses and Credentials

• Registered Nurse license required

Experience

• 3+ years of experience required in adult critical care and or emergency department

Knowledge, Skills and Abilities

• Must work well independently, have sound decision-making skills, and have flexibility to assist in times of emergency or increased need.
• Responsible for contributing to a calm, organized, appreciative, and learning-oriented atmosphere.
• Proactively seeks out feedback and communicates development goals.

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 399 Revolution Drive

Scheduled Weekly Hours: 36

Employee Type: Regular

Work Shift: Rotating (United States of America)

Pay Range: $70,345.60 - $136,333.60/Annual

Grade: 6NTEMP

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, an