PATIENT SVC COORD III (Ambulatory Services)

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Medicine in Maryland is seeking a Patient Service Coordinator to handle all administrative (non-clinical) aspects of patient encounters and ensure a positive, professional experience. The role requires a high school diploma and at least 1 year of administrative experience in a medical office, plus proficiency with scheduling, registration and billing systems.

The position is on-site at our Baltimore campus with competitive hourly pay and a commitment to inclusive, patient-centered

Qualifications

• HS Diploma or equivalent
• At least 1 year of administrative experience in a medical office setting

Responsibilities

• Handle all administrative (non-clinical) aspects of patient encounters.
• Assist each patient to achieve the Ideal Patient Encounter.
• Maintain accurate patient information to facilitate encounters and utilize scheduling, registration and billing systems.

Education

HS Diploma or equivalent

Job description

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Requirements:

• HS Diploma or equivalent
• At least 1 year of administrative experience in a medical office setting

Salary Range:

Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.