Patient Support St. Mary'S MOB

Prevea Health; Green Bay (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Part-time benefits

Job summary

Prevea Health in Green Bay is seeking a part-time Patient Support specialist to welcome patients and visitors, offer guidance, and refer them to the right clinic or department for a smooth, welcoming experience.

The role emphasizes assisting patients, coordinating transportation, and maintaining waiting areas while following clinic protocols in emergencies and customer-service practices.

Qualifications

• High School Diploma Or GED required.
• 1-3 years minimum of one year customer service experience.

Responsibilities

• Welcomes patients and visitors as they enter clinic/department.
• Directs them to appropriate location including clinical, ancillary or business areas.
• Helps patients needing assistance.
• Transfers patients in/out of wheelchairs using body mechanics techniques.
• Follows clinic protocol in alerting appropriate personnel in emergency situations.
• Handles customer concerns in helpful, objective manner, involving manager as appropriate.
• Arranges for necessary transportation including cabs, clinic vans.
• May assist in maintaining waiting areas.
• Maintain lost and found.

Skills

Customer service

Communication

Welcoming techniques

Education

High School Diploma or GED

Job description

Job Requirements:

Back Patient Support - part-time - St. Mary's MOB

Location: #26-510 Green Bay, Wisconsin, United States

1860 Shawano Ave-188

Part-time, 21-hours per week. It will work 3, 7-hour days. It is part-time benefit eligible.

Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

At Prevea Health, the Patient Support role involves greeting and assisting patients and visitors upon arrival, offering guidance, support, and referrals to ensure a welcoming and efficient clinic experience.

What you will do

• Welcomes patients and visitors as they enter clinic/department.


• Directs them to appropriate location including clinical, ancillary or business areas.


• Helps patients needing assistance.


• Transfers patients in/out of wheelchairs using body mechanics techniques.


• Follows clinic protocol in alerting appropriate personnel in emergency situations.


• Handles customer concerns in helpful, objective manner, involving manager as appropriate.


• Arranges for necessary transportation including cabs, clinic vans.


• May assist in maintaining waiting areas.


• Maintain lost and found.

Physical Demands

• Stand - Constantly Walk - Constantly Drive - Occasionally Bend (Neck) - Frequently Bend (Waist) - Frequently Squat - Occasionally Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Frequently Lift/Carry 0-10 lbs.


• Frequently Lift/Carry 11-25 lbs.


• Frequently Lift/Carry 26-35 lbs.


• Frequently Lift/Carry 36-50 lbs.


• Occasionally Push/Pull 26-35 lbs.


• Constantly Push/Pull 36-50 lbs.


• Constantly Push/Pull 51-75 lbs.

Qualifications

• High School Diploma And/or GED Required Experience


• 1-3 years Minimum of one year customer service experience

Volunteer Position Preferred Skills And Abilities

• Knowledge Of customer service concepts including importance of appropriate image.


• Knowledge of clinic policies/procedures, department locations/personnel.


• Knowledge of emergency protocols.


• Skill in appropriate welcoming techniques.


• Skill in providing current directions to visitors.


• Skill in behaving appropriately in all situations including emergencies and use of equipment.


• Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships.


• Ability to follow oral and written instructions.


• Ability to maintain attractive lobby/waiting areas.

• For full info follow application link. Prevea is an Equal

Employment Opportunity/Affirmative Action employer ****