Patient Support Specialist

PrimaryOne Health; Columbus, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical/Dental/STD/LTD/Life

Professional Development / Education

Company retirement plan contribution

Discount programs

Employee Assistance Program (EAP)

Worksite wellness

Job summary

PrimaryOne Health is seeking a Patient Support Specialist for our Columbus health center. The role involves greeting patients, registering them in the system, verifying insurance, collecting co-pays, and assisting with forms and signatures. Occasional travel may be required.

Candidates should have at least a high school diploma and one year of experience in a medical office, customer service, or reception. Bilingual abilities are a plus, supporting our diverse patient community.

Qualifications

• One year of experience in a medical office, customer service, or reception.
• Bilingual capabilities a plus, helpful for diverse patient base.

Responsibilities

• Greets patient/customers in a positive and helpful manner.
• Performs intake/registration in the practice management system.
• Confirms patient insurance eligibility and/or benefits.
• Updates patient information, collects co-pays, and obtains signatures as necessary.
• Occasional travel required.
• Other duties or special projects as assigned.

Skills

Customer service

Medical office

Reception

Bilingual

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Columbus, OH 43205, Job Category: Admin - Clerical, Join PrimaryOne Health and be a part of something special— help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providing quality care, hope, and healing to the community we proudly serve.

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center.

Essential Job Responsibilities:

• Greets patient/customers in a positive and helpful manger with a smile. Provides directions, information, and other assistance as needed.
• Provides intake/registration of patient in the practice management system.
• Confirms patient insurance eligibility and/or benefits.
• Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Occasional travel required.
• Other duties or special projects as assigned.

Successful candidates must possess a high school diploma or equivalent. One year experience in a medical office, customer service or reception, preferably in medical office. Bilingual capabilities a plus.

WHAT WE OFFER

PrimaryOne Health offers competitive wages and an extremely attractive benefits package, including generous

• Paid Time Off
• Paid Holidays
• Medical/Dental/STD/LTD/Life
• Professional Development / Professional Education
• company contribution to retirement plan
• discount programs
• EAP
• worksite wellness

Most benefits are available on the first of the month following date of hire.

EOE