Patient Support/Referral Assoc

Harris Health System, Inc.; Houston (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Harris Health System in Houston, TX seeks an organized administrative support professional to maintain records, coordinate appointments and referrals, and support clinic operations with strong clerical skills. You will work in a collaborative team focused on service excellence.

Requirements include a High School Diploma (2 years college preferred), at least 1 year in a call center or customer service environment, data entry ability, and familiarity with medical terminology.

Qualifications

• High School Diploma with 2 years college preferred.
• Min 1 year call center or customer service environment.
• Data entry and medical terminology experience beneficial.

Responsibilities

• Maintain records and coordinate appointments, referrals and registration.
• Use clerical expertise to advance unit productivity in a fast-paced environment.

Skills

Call center

Customer service

Typing

Data entry

Education

High School Diploma

Associates Degree in Business Administration

Tools

PC

FAX

PHONES

Job description

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

JOB SUMMARY

Support the service by maintaining records and coordinating appointments, referrals and registration and using their clerical expertise to advance the organization and productivity of the unit. Requires multitasking in a fast pace environment and must be enthusiastic self-starter.

MINIMUM QUALIFICATIONS

Education/Specialized Training/Licensure: High School Diploma with 2 years college preferred

Work Experience (Years and Area):Min 1 yr Call center or customer service environment

Equipment Operated:PC, FAX, PHONES

SPECIAL REQUIREMENTS

Communication Skills

Writing /Composing (Correspondence/Reports)

Other Skills

Medical Terms, P.C., Statistical, Typing (wpm 20)

Advanced Education

Advance Training Specialty: Associates Degree in Business Administration preferred.

Work Schedule

Flexible

Other Requirements

Data Entry