Patient Support Coordinator — Medical Office & Travel Ready

NorthShore University HealthSystem; Bannockburn (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Career growth

Medical & dental options

Tuition reimbursement

Free parking

HSA options

Retirement match

Paid time off

Community involvement

Job summary

Endeavor Health in Bannockburn, IL is seeking a Patient Support Assistant to join our medical office team. The role handles front-desk duties, phone calls, patient registration, co-pay collection and appointment scheduling to keep the physician practice running smoothly.

This Full-Time position requires a high school diploma, at least one year of related experience, and basic insurance knowledge. Flexible hours and occasional travel to other locations help support our operational needs.

Qualifications

• High school diploma or equivalent is required.
• One year of related experience is required; prior medical office admin experience preferred; insurance knowledge preferred.
• Minimum typing speed of 20 words per minute.

Responsibilities

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patients
• Verify insurances

Skills

Typing 20 wpm

Phone handling

Customer service

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Endeavor Health in Bannockburn, IL is seeking a Patient Support Assistant to join our medical office team. The role handles front-desk duties, phone calls, patient registration, co-pay collection and appointment scheduling to keep the physician practice running smoothly.

This Full-Time position requires a high school diploma, at least one year of related experience, and basic insurance knowledge. Flexible hours and occasional travel to other locations help support our operational needs.