Patient Support Coach

Serenity Mental Health Centers; Southlake (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht einen Patient Support Coach, um Patienten während ihrer TMS-Behandlungen zu unterstützen. Diese Rolle bietet die Möglichkeit, eine bedeutende Karriere im Gesundheitswesen aufzubauen, auch ohne vorherige Erfahrung. Sie werden Teil eines engagierten Teams, das sich dafür einsetzt, Patienten zu helfen, ihre Lebensqualität durch fortschrittliche Technologien zu verbessern. Wenn Sie eine Leidenschaft für Kundenservice und die Unterstützung von Menschen in schwierigen Zeiten haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Versicherungsleistungen (Medizinisch, Zahnmedizinisch, Sehvermögen)

401K

20 Tage Urlaub jährlich (10 PTO-Tage und 10 Feiertage)

Mitarbeiterzugang zu Serenity’s Behandlungsoptionen

Schnelle Karriereentwicklung – schnelle Aufstiegsmöglichkeiten

Qualifications

• Erforderliche drei Jahre Erfahrung im Kundenservice.
• Starke Kommunikationsfähigkeiten und Grundkenntnisse in Mathematik.

Responsibilities

• Sei das Gesicht von Serenity Healthcare.
• Individuelles Coaching und Unterstützung der Patienten während der Behandlung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Deeskalationsfähigkeiten

Education

High School Diploma/GED

Job description

Patient Support Coach
Onsite – Southlake, TX

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Coach for our Southlake, TX office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Accelerated healthcare career growth – rapid advancement opportunities
• Insurance benefits (Medical, Dental, Vision) and 401K
• 20 days off annually (10 PTO days and 10 Holidays)
• Employee access to Serenity’s treatment options

Responsibilities

• Be the face of Serenity Healthcare
• One-on-one coaching and commitment to patients during treatment
• Graduate Serenity’s paid TMS training program
• Own outcomes of patient treatment

Qualifications

• High School Diploma/GED
• Strong customer service mindset
• Three years’ work experience in customer service required
• Excellent verbal and written communication, and basic math skills
• Well-versed in de-escalation skills and ability to connect with individuals

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [e-mail]