Patient Support Coach

Serenity Healthcare; Southlake (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare technology is seeking a Patient Support Coach to join their dedicated team. This role offers a unique opportunity to help patients heal through innovative TMS treatment, with no prior healthcare experience required. You will be the primary support for patients, guiding them through their treatment journey while receiving comprehensive training. With a focus on patient-centered care, this position promises accelerated career growth and the chance to make a real difference in people's lives. If you're passionate about helping others and ready to embark on a rewarding career, this opportunity is perfect for you.

Benefits

Accelerated healthcare career growth

Insurance benefits (Medical, Dental, Vision)

401K

20 days off annually (10 PTO days and 10 Holidays)

Employee access to treatment options

Qualifications

• Strong customer service mindset with three years of experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Be the face of Serenity Healthcare and provide one-on-one coaching.
• Graduate Serenity’s paid TMS training program.

Skills

Customer Service

Communication Skills

De-escalation Skills

Education

High School Diploma/GED

Job description

Patient Support Coach
Onsite – Southlake, TX

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Coach for our San Antonio, TX office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Accelerated healthcare career growth – rapid advancement opportunities

• Insurance benefits (Medical, Dental, Vision) and 401K

• 20 days off annually (10 PTO days and 10 Holidays)

• Employee access to Serenity’s treatment options

Responsibilities

• Be the face of Serenity Healthcare

• One on one coaching and commitment to patients during treatment

• Graduate Serenity’s paid TMS training program

• Own outcomes of patient treatment

Qualifications

• High School Diploma/ GED.

• Strong customer service mindset.

• Three years’ work experience in customer service required

• Excellent verbal and written communication, and basic math skills.

• Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare

• Serenity’s Provided Services

• Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [e-mail]