Patient Support

Prevea Health

Green Bay (WI)

On-site

USD 19,000 - 26,000

Part time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Prevea Health is seeking a PRN Back Patient Support role in Green Bay, Wisconsin. The position involves greeting patients, guiding them to the correct departments, and assisting with transportation and waiting area maintenance.

High school diploma or GED is required, with 1–3 years of customer service experience preferred. The role emphasizes welcoming patients, following clinic protocols, and supporting staff in delivering a smooth clinic experience.

Qualifications

High School Diploma or GED required.
1–3 years of customer service experience, or volunteer position preferred.

Responsibilities

Greet and assist patients and visitors upon arrival, and direct them to appropriate locations.
Assist patients needing help and transfer patients using proper body mechanics.
Engage in emergency protocols and alert appropriate personnel when needed.
Maintain waiting areas, assist with transportation arrangements, and support clinic operations.

Skills

Customer service

Clinic policies

Emergency protocols

Welcoming techniques

Directions to visitors

Clear communication

Follow instructions

Lobby maintenance

Education

High School Diploma or GED

Job description

Job Requirements: Back Patient Support (PRN) #26-280 Green Bay, Wisconsin, United States Allouez-005

Description

This position is PRN and will work as needed. There is no set schedule. It is not benefit eligible.

Patient Support

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

At Prevea Health, the Patient Support role involves greeting and assisting patients and visitors upon arrival, offering guidance, support, and referrals to ensure a welcoming and efficient clinic experience.

What You Will Do

Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas. Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques. Follows clinic protocol in alerting appropriate personnel in emergency situations. Handles customer concerns in helpful, objective manner, involving manager as appropriate. Arranges for necessary transportation including cabs, clinic vans. May assist in maintaining waiting areas. Maintain lost and found.

Education Qualifications

Qualifications High School Diploma And/or GED Required

Experience Qualifications

Qualifications 1-3 years Minimum of one year customer service experience Or Volunteer Position Preferred

Skills And Abilities

Knowledge of customer service concepts including importance of appropriate image. Knowledge of clinic policies/procedures, department locations/personnel. Knowledge of emergency protocols. Skill in appropriate welcoming techniques. Skill in providing current directions to visitors. Skill in behaving appropriately in all situations including emergencies and use of equipment. Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships. Ability to follow oral and written instructions. Ability to maintain attractive lobby/waiting areas.

Physical Demands