Patient Services Specialist - Scheduling

Providence; Olympia (WA); On-site; USD 28,598 - 40,060; Full time

Benefits offered by this job

Competitive pay

Full medical, dental, and vision coverage

401(k) with employer matching

Tuition reimbursement

Wellness and mental health assistance

Paid time off for vacation and holidays

Job summary

A healthcare provider in Olympia is seeking a full-time Patient Service Representative. You will contribute to patient care teams and deliver excellent service in a medical setting. The role demands customer service experience and offers competitive benefits, including medical coverage from the first day. If you’re dedicated to providing care in a compassionate environment, this opportunity is for you.

Qualifications

• 1 year of customer service experience required.
• Preferred 1 year experience working in a medical setting.
• Additional coursework in business or healthcare preferred.

Responsibilities

• Support the delivery of patient-focused care in clinics.
• Contribute to cost-effective and reliable healthcare delivery.

Skills

Customer service experience

Experience in a medical setting

Familiarity with electronic medical records

Education

Two years of community college/business school training

Job description

At Providence Medical Group SW, our Patient Service Representatives are valuable members of the patient care team in our clinics. We currently have full-time roles available. Here are a list of departments we support in the following locations:

• Call Center: Olympia
• Internal Medicine: Centralia
• Endocrinology: Lacey
• Family Medicine: Lacey, Olympia
• Occupational Medicine: Lacey
• Physiatry: Lacey
• Obstetrics & Gynecology: Olympia

Providence Medical Group (PMG) SW is part of Providence Clinical Network which provides an extensive range of ambulatory services to patients throughout Alaska, California, Montana, Oregon and Washington. As a caregiver with PMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Schedule:Full-time, Day shift

Benefits and Perks:

• Competitive pay
• Best-in-class benefits – full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complementary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family
• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required Qualifications:

• 1 year customer service experience.

Preferred Qualifications:

• Coursework/Training: Two years of community college/business school training.
• Coursework/Training: Additional course work in business or health care related subjects.
• 1 year experience working in a medical setting.
• Physician group practice.
• Experience with electronic medical record.

Salary Range:

WA Puget Sound Min: $20.76, Max: $29.08

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.