Patient Services Specialist

Providence Health & Services; Mission Viejo (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Providence Medical Foundation in Mission Viejo, CA is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

Join a culture that prioritizes compassionate service and operational excellence in support of Providence patients and families.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or) 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at check-in and verify demographics.
• Schedule appointments and manage insurance verification.
• Perform general clerical duties and support care team communication.

Skills

Customer service

Medical office

Healthcare experience

Job description

This posting is not for a specific job vacancy. It serves to establish a place for current or future interested applicants to apply for Patient Services Specialist at PROVIDENCE MEDICAL FOUNDATION in Mission Viejo, CA. We may not have openings for each of these categories today, but the organization offers on-call, part time and full-time opportunities for day, evening, night, or variable shifts.

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
  • 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.