Patient Services Specialist - Hematology Oncology

Providence; Orange (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Providence Medical Foundation seeks a Patient Services Specialist at journey level to perform front‑office duties with growing independence. The role handles patient registration, appointment scheduling, insurance verification, and general clerical tasks while delivering compassionate service to patients and families.

As a key member of the care team, you will contribute to operational excellence, support patients, and help ensure smooth patient flow in our California clinics, reflecting

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at check‑in and verify demographics.
• Schedule patient appointments and coordinate calendar.
• Verify insurance benefits and coverage; obtain pre-authorizations when needed.
• Perform general clerical duties to support front‑office operations.

Skills

Customer service

Healthcare experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
  • 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.