Patient Services Specialist — On-site, Full-Time (401k + PTO)

Ultipro; Dandridge (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

401(K) matching

Life and Disability

Paid time off

Job summary

Jefferson Family Physicians is seeking a Patient Services Representative to greet and register patients, verify information, and prepare records for daily appointments. The role requires maintaining accurate patient data, managing schedules, and handling co-pays with a courteous, service-oriented approach.

On-site position offering benefits typical of medical offices, including EMR familiarity (Athena) and collaboration with clinic staff to ensure smooth patient flow and outstanding service.

Qualifications

• High School Diploma or Equivalent.
• Experience with medical office procedures is a plus.
• Proficient data entry and keyboarding skills.

Responsibilities

• Greet and register patients promptly and courteously.
• Verify demographics and insurance information in the patient record.
• Prepare patient medical records for daily appointments.
• Update patient profiles and maintain records.
• Manage appointment schedules and confirm visits; handle cancellations/no-shows.

Skills

Typing

Customer service

Phone system

Data entry

Team player

Education

High School Diploma or Equivalent

Tools

Athena EMR

Job description

Jefferson Family Physicians is seeking a Patient Services Representative to greet and register patients, verify information, and prepare records for daily appointments. The role requires maintaining accurate patient data, managing schedules, and handling co-pays with a courteous, service-oriented approach.

On-site position offering benefits typical of medical offices, including EMR familiarity (Athena) and collaboration with clinic staff to ensure smooth patient flow and outstanding service.