Patient Services Specialist – Medical Office Admin

OhioHealth; McConnell (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

OhioHealth is seeking an Administrative Assistant to support the Weight Treatment Program with patient registration, data entry, and insurance verification. You will greet patients, verify demographics, and direct calls to appropriate staff, ensuring a smooth check-in experience.

Ideal candidates bring solid customer service, basic word processing and spreadsheet skills, knowledge of insurance and billing processes, and 1–2 years of secretarial health-care experience in a medical office.

Qualifications

• Demonstrated customer service and telephone skills.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1–2 years previous secretarial experience in health care or medical office.

Responsibilities

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
• The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Skills

Customer service

Telephone skills

Word processing

Spreadsheet

Insurance knowledge

Medical terminology

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

OhioHealth is seeking an Administrative Assistant to support the Weight Treatment Program with patient registration, data entry, and insurance verification. You will greet patients, verify demographics, and direct calls to appropriate staff, ensuring a smooth check-in experience.

Ideal candidates bring solid customer service, basic word processing and spreadsheet skills, knowledge of insurance and billing processes, and 1–2 years of secretarial health-care experience in a medical office.